Career Opportunities - Inside Sales
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Title: Inbound Sales Professional
Description:
Our Sleep Professionals improve lives every day by evaluating our customers’ needs and providing solutions to enhance their sleeping experience.
Responsibilities Include:
- - Answer incoming calls from prospects in order to close sales
- -Sell Sleep Number products on inbound calls using a consultative and solution based approach
- -Follow-up with customers via outbound calls and emails when necessary to close sales.
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-Utilize a company-established and proven sales process to:
- -Make product recommendations based off of the customer’s needs
- -Provide a quality customer experience
- -Accurately present and articulate complex product features and promotional details.
- -Consistently meet and exceed sales goals and other key metrics
- -Collaborate with peers to grow knowledge base of self and others.
- -Recommend and/or implement process improvements
Requirements Include:
- - 2 Years consumer sales experience
- - Minimum H.S. Diploma or GED. AA Preferred.
- - Demonstrated problem solving and interpersonal communication skills
- - Must be able to maintain proper phone etiquette, demonstrate patience and consistently strive for a positive attitude in order to facilitate calm, positive and productive conversations with customers
- - Must be able to understand written and verbal instruction in English, as well as demonstrate proficient ability to speak English.
- - Intermediate computer skills required (data entry, email, customer relationship management software)
- - Must be able to work in a team environment and develop positive relationships with coworkers.
- - Must be able to sit 8.0 hours or more per shift and utilize standard office equipment such as a computer, keyboard and phone
- - Must be able to work a varied schedule, including evenings and weekends
- - The work environment includes a typical office setting with a moderate noise level due to a surrounding of multiple and constant telephone conversations.
- - Spanish speaking a plus.
Location(s):
Plymouth, MN Submit Resume
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