Career Opportunities - IT / Digital
Title: Sr. Functional IT Business Analyst
Description:
The Sr. Functional Business Analyst will further complement and enhance the ability of the IT organization to improve, develop, and support systems related to the CRM Operations of Select Comfort, specifically for the Marketing and Media business units.
Responsibilities:
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- The Sr. Functional Business Analyst will work with IS project teams and the business unit to help gather business requirements to aid in the design and development of software applications. Develops detailed business user requirements, system documentation, workflow procedures, and data modeling.
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- They are also responsible for understanding the business objectives and processes, translating this information in the development of reports, rules and applications, and identifying system issues and resolving these issues, and creating test plans on an on-going basis during the creation of the applications.
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- Understands business processes and current systems. Understands the needs of the business and recommends enhancements through the application of technologies, systems, and process changes to solve problems or enhance business processes.
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- Provide functional expertise in areas of Siebel CRM, Order Management, Marketing, Campaign Management, and Media Management
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- Manages projects utilizing project management framework, develops process documentation using corporate process techniques.
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- Performs analysis and evaluation of options, alternatives, and system capabilities.
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- Identifies process and systems solutions to address major systems needs.
Requirements:
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- Minimum 5 years’ experience as a Siebel functional analyst.
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- Bachelors’ degree or equivalent required; Masters degree preferred.
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- Expertise required in functional areas of Siebel CRM, Marketing, Campaign Management, and Media Management; experience in Order Management desirable.
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- Extensive experience in Siebel 7.x CRM or higher.
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- Development experience desirable in Siebel tool, e-scripting, Siebel EAI, Integration objects, Siebel Workflows, Business Services and CTI.
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- Excellent PC skills.
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- Must be a creative problem solver, flexible, proactive, and work in a fast paced, ever changing environment.
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- Must be a strong team builder, facilitator, and mentor.
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- Strong interpersonal interaction and teamwork with a customer service orientation.
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- Strong process knowledge of business and business systems.
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- Requires basic project management skills to manage time and activities in all projects and tasks.
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- Requires excellent negotiation and listening skills.
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- Requires strong oral and written communication skills with proven ability to communicate and build relationships cross-functionally.
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- Ability to organize, prioritize work, meet deadlines, and work independently.
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- Ability to handle multiple projects and activities in a timely, organized manner.
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- Minimal travel.
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- Extended weekend and evening work may be required for production support, during implementations and to meet project deadlines.
Location(s):
Plymouth, MN Submit Resume
Title: Sr. Business Intelligence Analyst
Description:
The Senior Business Intelligence Analyst will be responsible for the development, testing, maintenance and support of the OBIEE enterprise business intelligence solution. The candidate will work closely with the customers and business analysts to understand broad business information requirements, design solutions to meet those requirements and then execute the design in order to meet business needs. They will develop business user requirements, system documentation, and workflow procedures. This individual will work closely with other members of the data warehouse team to ensure designs fit into the data warehouse architecture.
Responsibilities:
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-Serve as a subject matter expert for OBIEE, demonstrating expertise in Oracle BI Server, Oracle BI Answers, Oracle BI Interactive Dashboard, Oracle BI Publisher, Oracle BI Delivers and OBIEE performance tuning of BI Applications 7.9.6
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-Design and develop the OBIEE Metadata Repository including the physical layer, business model, mapping and presentation layer for various subject areas
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-Design, develop and configure Dashboards, Answers requests, prompts, and BI Publisher reports as per user requirements
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-Proactively prevent and support data quality issues, query performance and report assistance through BI user community
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-Administer and configure the OBIEE reporting platform including security
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-Work with customers and business analysts to understand requirements and develop the BI reporting solution
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-Actively participate in architectural reviews and provide guidance on Business Intelligence and Data Warehousing
Requirements:
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-5+ years experience with data warehousing environments and corresponding concepts
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-5+ years experience developing Business Intelligence solutions using Oracle Business Intelligence Applications
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-Strong technical knowledge of OBIEE admin/metadata tools, security, user interface design, development and deployment of dashboards, analytics and performance management reports
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-Proven ability to deliver successful OBIEE implementations including all phases of the development lifecycle (requirements, design, construction and implementation)
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-Knowledge of Oracle database internals query plans for execution, performance tuning, etc…
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-Hands on experience with ETL/data integration using Informatica PowerCenter a plus
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-Experience with CRM Analytics preferred
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-Excellent communication with both business and technical users
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-Plan for and respond to rapidly changing requirements.
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-Bachelor's degree in computer or related field (MIS or Computer Science or equivalent) and 5+ years related experience.
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-Requires strong oral and written communication; strong facilitator and meeting management skills.
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-Must be a creative problem solver, flexible, proactive, and work in a fast paced, ever changing environment.
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-Ability to organize and prioritize work, meets deadlines, and work independently.
Location(s):
Plymouth, MN Submit Resume
Title: Director of IT Infrastructure
Description:
The Director of IT Infrastructure will execute corporate information systems architecture roadmap and coordinate enterprise infrastructure initiatives across all business units. Provide day to day direction for IT infrastructure team including system administrators, database administrators, network administrator, security administrators and IT operations employees. Ensure corporate information systems compliance with local, state, federal, international and industry regulatory requirements.
Responsibilities:
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-Lead planning, implementation, and operational maintenance of corporate IT infrastructure including servers, storage, databases, network and telecommunication components.
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-Develops and implements strategic performance metrics for infrastructure, including network and telecommunications
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-Deliver infrastructure projects on-time & schedule leveraging IT project management framework
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-Ensure critical information systems infrastructure and applications can be recovered in a timely fashion in the event of a major disruption or disaster at the main corporate datacenter
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-Manage budget for infrastructure group; assist in budgetary planning
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-Build and maintain good working relationship with key suppliers. Negotiate contracts favorable to Select Comfort (pricing, terms, support)
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-Lead continuous improvement infrastructure efforts to increase IT’s value to the organization
Requirements:
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-10+ years of experience in information technology
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-5+ years of project management experience
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-Bachelor’s degree in technology, Master’s degree desirable
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-Certified Information Systems Security Professional (CISSP) preferred
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-Effectively communicate with all levels of the organization, both orally and written
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-Ability to “think big” and challenge conventional wisdom; Willing to take risks on new technology
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-Ability to evolve with a rapidly changing business and environment
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-Experience with Oracle, Siebel, Unix, Windows, SQL Server, Sun desirable
Location(s):
Plymouth, MN Submit Resume
Title: Manager of Application Development - Siebel
Description:
The Manager of Application Development - Siebel provides day-to-day direction and support to our Siebel development team and resources. Primary responsibilities include resource planning, staff development, overall development oversight. This position will work closely with IT functional managers, infrastructure managers, and QA managers. This position will influence technical design, work prioritization, and adherence to development methodologies.
Responsibilities:
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-Leads and manages the development and implementation of key large and complex business applications for core business processes. Provides oversight and leadership to manage multiple complex projects and programs that deliver high quality systems on-schedule, on-budget, to the committed scope.
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-Provides leadership and vision to Business Unit management to identify strategic directions requiring systems solutions, defines business application requirements, and delivers system and process solutions for those requirements.
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-Provides leadership and direction for the application programming team developing, enhancing, and maintaining core business applications.
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-Works closely with IS management, Line of Business Sponsor, and Project Office, on project approval, priority setting, coordinating resources and schedules.
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-Defines and communicates direction for members of the application programming team.
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-Responsible for the stability, quality, maintenance and enhancements of core business applications for the functional business areas assigned.
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-Provides strategic and business leadership with regard to the development of core application systems, and works closely with others in Application Development and Technical Support to ensure the developed application integrates smoothly with existing systems.
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-Ensures detailed documentation of applications prior to development and following implementation of the application into productions status.
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-Follows the development methodology, ensuring proper implementation and adoption by the application support team and end users.
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-Performs the role of liaison and advocate for the assigned line of business to translate business needs into IS initiatives.
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-Develops system and process strategies, defines projects, and negotiates project priorities and timelines with the line of business.
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-Supervises, provides leadership and work direction for a team consisting of six to fifteen project management, programming, and technical personnel.
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-The quantity and skill requirements of team members will fluctuate based on development life cycle and needs.
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-Responsible for the skills and personal development of team to meet current and future needs.
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-Assists in the management of the department budget.
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-Responsible for the project budget in the functional area.
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-Provides systems that directly and indirectly support our customers, sales, and customer service.
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-Is the liaison and advocate between IS and the line of business.
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-Jointly develops technology and system strategy and vision with business units.
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-Interacts with all levels of staff and management throughout every line of business.
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-Provides systems, technologies, infrastructure, and process analysis in support of the business strategy.
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-Communicates effectively with the business
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-Works as a team with all areas of the business to identify appropriate solutions
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-Users provide requirements, needs, constraints, assumptions, and processes.
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-Embrace, advocate and model Company Goals and Beliefs.
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-Perform other job-related duties as required by business needs.
Requirements:
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-8 plus years of experience in the IT industry
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-Significant project and program management experience.
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-6-8 years of application development experience.(some Siebel experience preferred)
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-3-5 years of experience Managing application development teams(Siebel)
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-Bachelors degree or equivalent required, masters degree desired
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-Requires technical and management skills appropriate to the position
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-Requires strong oral and written communication required
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-Must be a creative problem solver, flexible, proactive, and work in a fast paced, ever changing environment.
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-Ability to organize, prioritize work, meet deadlines, and work independently
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-Ability to handle multiple projects and activities in a timely, organized manner
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-Minimal travel. Extended weekend and evening work may be required for production support, during implementations and to meet project deadlines
Location(s):
Plymouth, MN Submit Resume
Title: Senior Siebel Programmer Analyst
Description:
The Senior Siebel Programmer Analyst provides a lead role in the design, development and support of technology solutions to support Select Comfort business processes. Provides technical leadership and participates in all phases of the application development life cycle. Experience with custom and package technical applications are highly desirable with skills in, but not limited to Siebel, Oracle, and MS SQL Server.
Responsibilities:
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-Works closely with end users in the identification and documentation of business requirements and potential application solutions to help the user meet those requirements.
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-Develops detailed system design specifications to serve as a guide for system/program development.
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-Code, test, debug, and document more complex programs, and enhance existing programs to ensure that data processing production systems continue to meet user needs.
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-Provides guidance and training to less-experienced programmers in order to improve productivity.
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-Troubleshoots and resolves complex production issues
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-Creates and/or manages complex processes with high organizational impact
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-Challenges the status quo and able to identify creative technical solutions
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-Function as a mentor to other team members
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-Reviews, analyzes, and modifies programming systems including encoding, testing, debugging, and documenting programs.
Requirements:
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-5+ years experience in Siebel Call Center and/or Siebel Order Management
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-5+ years experience in Siebel Tools 7.x and higher
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-Experience with Siebel UCM desired
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-Experience with Oracle ERP systems (Oracle EBS, TCA) and reporting technologies (Oracle Business Intelligence) desired
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-Experience with Trillium data quality tools desired
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-Bachelor’s degree in related field or equivalent experience required; Masters degree preferred
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-Preferred experience with Siebel 8.x
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-Must have configuration experience with Siebel Workflows and Business Services
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-Must have experience with Siebel scripting
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-Must have experience with Siebel EAI, Integration objects
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-Must have a good understanding of Siebel data model
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-Functional experience with data analysis desired
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-Functional experience with one of the one or all methods of Siebel data loads, EIM, EAI, Business Services, Web Services desired
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-Experience with PL/SQL and MS SQL desired
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-Ability to organize, prioritize work, meet deadlines, and work independently
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-Ability to handle multiple projects and activities in a timely, organized manner
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-Minimal travel. Extended weekend and evening work may be required for production support, during implementations and to meet project deadlines
Location(s):
Plymouth, MN Submit Resume
Title: Senior IT Business Analyst
Description:
The Senior IT Business Analyst will work with IS project teams and the business unit to help gather business requirements to aid in the design and development of software applications. Develops detailed business user requirements, system documentation, workflow procedures, and data modeling. The Senior IT Business Analyst is also responsible for understanding the business objectives and processes, translating this information in the development of reports, rules and applications, and identifying system issues and resolving these issues, and creating test plans on an on-going basis during the creation of the applications.
Responsibilities:
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-Understands business processes and current systems.
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-Understands the needs of the business and recommends enhancements through the application of technologies, systems, and process changes to solve problems or enhance business processes.
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-Provide functional expertise in areas of Human Capital, Performance Management, Talent Acquisition, Compensation, Benefits, Payroll, and Finance.
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-Manages projects utilizing project management framework, develops process documentation using corporate process techniques.
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-Performs analysis and evaluation of options, alternatives, and system capabilities.
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-Identifies process and systems solutions to address major systems needs.
Requirements:
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-8+ years experience as an Oracle functional analyst
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-Bachelors degree or equivalent required; Masters degree preferred
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-Expertise required in functional areas of Oracle Human Resources (HRMS), Oracle Incentive Compensation (OIC), Oracle Time and Labor (OTL), Oracle Learning Management (OLM), Oracle Performance Management, and Oracle Financials (AP, AR, FA, GL).
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-Extensive experience in Oracle11i; Oracle R12 or Fusion desirable.
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-Development experience desirable in Oracle Forms, Reports, OFA, ADF, SQL, PL/SQL and/or Workflow.
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-Manage small to medium IT projects, including status reporting, project planning, and other project documentation.
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-Excellent PC skills.
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-Must be a creative problem solver, flexible, proactive, and work in a fast paced, ever changing environment.
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-Must be a strong team builder, facilitator, and mentor.
-
-Strong interpersonal interaction and teamwork with a customer service orientation.
-
-Strong process knowledge of business and business systems.
-
-Requires excellent negotiation and listening skills.
-
-Requires strong oral and written communication skills with proven ability to communicate and build relationships cross-functionally.
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-Ability to organize, prioritize work, meet deadlines, and work independently.
-
-Ability to handle multiple projects and activities in a timely, organized manner.
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-Minimal travel. Extended weekend and evening work may be required for production support, during implementations and to meet project deadlines.
Location(s):
Plymouth, MN Submit Resume
Title: IT Retail Technical Analyst
Description:
The IT Retail Technical Analyst is responsible for contributing to the technology strategy for store infrastructure, creating technology roadmaps and the design and development through implementation of technology solutions used at the Sleep Number retail stores. This includes technical requirements gathering, assessment and recommendation of technology, design and architecture of networking and system solutions, integration analysis, infrastructure implementation coordination, and Tier-3 support testing and troubleshooting to resolve technical issues. This role requires working closely with the Retail Business Analyst, IT Support teams and retail leadership.
Responsibilities:
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-Supports roadmap for corporate-wide retail stores Information Technology.
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-Contributes to the architectural design for a highly scalable enterprise POS solutions
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-Design and recommendation of technical solutions that meet compliance requirements – legal, regulatory and Information Technology (e.g. PCI, SDLC, change management)
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-Defines and implements standards, shared components and approaches
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-Assures architectural integrity and consistency
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-Participates in technical projects and establishes plans for their delivery and support
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-Works with project managers to support the projects that are ongoing in the retail store environment.
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-Providing guidance to IT support teams and accountable for the design and technical work as required - Functions as the lead in technical design reviews
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-Tier-3 troubleshooting and resolution of technical issues in the retail environment. Act as senior technical lead to resolve issues.
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-Demonstrating thought leadership
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-Building consensus with business leaders and IT groups on proposed solution architecture and design
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-Leading tools/components evaluation and selection process
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-Technical documentation development and management
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-Support solutions for system stability/reliability, and disaster recover processes for store systems
Requirements:
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-Developing and implementing technology solutions for the retail environment
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-5+ years of progressively responsible experience within Information Technology Infrastructure.
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-5+ years of experience supporting technical solutions in a retail store environment
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-Knowledge and experience in the development of technical architectures and deployment of large enterprise solutions
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-Experience in evaluation, testing and selection of technology
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-Proficiency in capturing and analyzing technical requirements, presenting alternative solutions, recommending the appropriate design, developing the technical solution to meet the requirements and exceed customer expectation and maintaining the required documentation.
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-Ability to educate, communicate and present effectively with business and IT stakeholders to gain consensus on data requirements
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-Ability to translate business needs into technical requirements
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-Experience in providing technical leadership to vendors, IT groups and project team members
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-Must possess excellent time management and organizational skills
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-Ability to create strategic plans and translate that strategy into a multi-year roadmap
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-Ability to energize and direct project team to exceed customer expectations
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-Show an appropriate sense of urgency and power to influence a diverse group of stakeholders.
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-Requires strong oral and written communication; strong facilitator and meeting management skills.
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-Must be a creative problem solver, flexible, proactive, and work in a fast paced, ever changing environment.
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-Ability to organize and prioritize work, meets deadlines, and work independently.
Location(s):
Plymouth, MN Su