Career Opportunities - IT / Digital
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Current Openings See what Select Comfort has to offer you by selecting a job category below: |
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Title: Business Systems Analyst III
Description:
The Business Systems Analyst will further complement and enhance the ability of the IT organization to improve, develop, and support systems related to the CRM Operations of Select Comfort, specifically for the Marketing and Media business units.
Responsibilities:
- - The Business Systems Analyst will work with IS project teams and the business unit to help gather business requirements to aid in the design and development of software applications. Develops detailed business user requirements, system documentation, workflow procedures, and data modeling.
- - The Business Systems Analyst is also responsible for understanding the business objectives and processes, translating this information in the development of reports, rules and applications, and identifying system issues and resolving these issues, and creating test plans on an on-going basis during the creation of the applications.
- - Understands business processes and current systems. Understands the needs of the business and recommends enhancements through the application of technologies, systems, and process changes to solve problems or enhance business processes.
- - Provide functional expertise in areas of Siebel CRM, Order Management, Marketing, Campaign Management, and Media Management
- - Manages projects utilizing project management framework, develops process documentation using corporate process techniques.
- - Performs analysis and evaluation of options, alternatives, and system capabilities.
- - Identifies process and systems solutions to address major systems needs.
Requirements:
- - Minimum 5 years’ experience as a Siebel functional analyst.
- - Bachelors’ degree or equivalent required; Masters degree preferred.
- - Expertise required in functional areas of Siebel CRM, Marketing, Campaign Management, and Media Management; experience in Order Management desirable.
- - Extensive experience in Siebel 7.x CRM or higher.
- - Development experience desirable in Siebel tool, e-scripting, Siebel EAI, Integration objects, Siebel Workflows, Business Services and CTI.
- - Excellent PC skills.
- - Must be a creative problem solver, flexible, proactive, and work in a fast paced, ever changing environment.
- - Must be a strong team builder, facilitator, and mentor.
- - Strong interpersonal interaction and teamwork with a customer service orientation.
- - Strong process knowledge of business and business systems.
- - Requires basic project management skills to manage time and activities in all projects and tasks.
- - Requires excellent negotiation and listening skills.
- - Requires strong oral and written communication skills with proven ability to communicate and build relationships cross-functionally.
- - Ability to organize, prioritize work, meet deadlines, and work independently.
- - Ability to handle multiple projects and activities in a timely, organized manner.
- - Minimal travel.
- - Extended weekend and evening work may be required for production support, during implementations and to meet project deadlines.
Location(s):
Plymouth, MN Submit Resume
Title: Siebel Application Administrator
Description:
The Siebel Application Administrator provides day-to-day operational support for Select Comfort’s Siebel and Oracle database environments. This includes the support of development staff and business users.
Responsibilities:
- -Administer Assignment Manager/Rules ,Workflow Policies and EIM jobs
- -Configure and Manage server components.
- -Create and administer user, organization, position and divisions
- -Support our Siebel environment
Requirements:
- -Deep knowledge of the Siebel Architecture and the data model
- -Experience in Siebel UCM/Sales/Service and Marketing applications preferred
- -Experience in Siebel Server installation and maintenance on Sun Solaris operating System, Siebel Upgrades, Clustering and File System migrations.
- -Experience in Repository Migration techniques
- -Experience in Siebel System Administration daily tasks such as
- -Configuring Application Components, Parameters, and configuration files
- -Familiarity with the Siebel command-line server manager interface
- -Familiarity with configuring and setting up Siebel Application Response Measurement (SARM)
- -Supporting High Interactivity clients, using Application Deployment Manager (ADM) to deploy application customizations
- -Experience in Performance tuning
- -Administer iHelp and Siebel State Model
- -Administer data like LOV’s /Product line etc.
- -Configure and Administer Audit Trail.
- -Knowledge of Unix OS and Shell scripting a plus
- -Oracle DB experience a plus
- -Bachelors degree or equivalent is required
- -Must be a creative problem solver, flexible, proactive, and work in a fast-paced, ever-changing environment
- -Must be willing to work some night and/or weekend hours to accommodate project implementations
Location(s):
Plymouth, MN Submit Resume
Title: Manager - Project Management
Description:
The role of the Manager – Project Management is to plan, execute, and finalize projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. Leads team to deliver business results for projects of medium complexity and organizational impact with minimal support from manager. The Manager – Project Management will define the project’s objectives and oversee quality control throughout its life cycle using the IT Project Management Framework. This role will also be expected to mentor other project team members as well as shape policy, process and methodology within IT and the Project Management Office.
Responsibilities:
- -Define project scope, goals and deliverables that support business goals in a partnership with senior management and stakeholders.
- -Develop full-scale project plans and associated communication documents.
- -Estimate the resources and participants needed to achieve project goals.
- -Effectively communicate and continually manage project expectations with team members and stakeholders in a timely and clear fashion.
- -Identify and resolve issues and conflicts within the project team.
- -Plan, schedule, and track project timelines, budget and milestones using appropriate tools.
- -Identify and manage project dependencies and critical path.
- -Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
- -Contributes to overall success of Select Comfort by partnering with the business to deliver on objectives.
- -Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
- -Serve as a central point of communication for team members and project sponsors.
Requirements:
- -A minimum of 5 years experience as a project manager with a proven ability to deliver business value on-time and on-budget is required.
- -8 plus years of experience in Information Technology.
- -Strong familiarity with project management software, such as Microsoft Project, Clarity PPM, HP-PPM, etc.
- -Experience at working both independently and in a team-oriented, collaborative environment is essential.
- -Conforms to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
- -Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
- -Bachelor's Degree in a relevant field or equivalent experience required
- -PMI, PMP Certification preferred
- -Requires strong oral and written communication; strong facilitator and meeting management skills.
- -Must be a creative problem solver, flexible, proactive, and work in a fast paced, ever changing environment.
- -Ability to organize and prioritize work, meet deadlines.
Location(s):
Plymouth, MN Submit Resume
Title: Sr. Business Intelligence Analyst
Description:
The Senior Business Intelligence Analyst will be responsible for the development, testing, maintenance and support of the OBIEE enterprise business intelligence solution. The candidate will work closely with the customers and business analysts to understand broad business information requirements, design solutions to meet those requirements and then execute the design in order to meet business needs. They will develop business user requirements, system documentation, and workflow procedures. This individual will work closely with other members of the data warehouse team to ensure designs fit into the data warehouse architecture.
Responsibilities:
- -Serve as a subject matter expert for OBIEE, demonstrating expertise in Oracle BI Server, Oracle BI Answers, Oracle BI Interactive Dashboard, Oracle BI Publisher, Oracle BI Delivers and OBIEE performance tuning of BI Applications 7.9.6
- -Design and develop the OBIEE Metadata Repository including the physical layer, business model, mapping and presentation layer for various subject areas
- -Design, develop and configure Dashboards, Answers requests, prompts, and BI Publisher reports as per user requirements
- -Proactively prevent and support data quality issues, query performance and report assistance through BI user community
- -Administer and configure the OBIEE reporting platform including security
- -Work with customers and business analysts to understand requirements and develop the BI reporting solution
- -Actively participate in architectural reviews and provide guidance on Business Intelligence and Data Warehousing
Requirements:
- -5+ years experience with data warehousing environments and corresponding concepts
- -5+ years experience developing Business Intelligence solutions using Oracle Business Intelligence Applications
- -Strong technical knowledge of OBIEE admin/metadata tools, security, user interface design, development and deployment of dashboards, analytics and performance management reports
- -Proven ability to deliver successful OBIEE implementations including all phases of the development lifecycle (requirements, design, construction and implementation)
- -Knowledge of Oracle database internals query plans for execution, performance tuning, etc…
- -Hands on experience with ETL/data integration using Informatica PowerCenter a plus
- -Experience with CRM Analytics preferred
- -Excellent communication with both business and technical users
- -Plan for and respond to rapidly changing requirements.
- -Bachelor's degree in computer or related field (MIS or Computer Science or equivalent) and 5+ years related experience.
- -Requires strong oral and written communication; strong facilitator and meeting management skills.
- -Must be a creative problem solver, flexible, proactive, and work in a fast paced, ever changing environment.
- -Ability to organize and prioritize work, meets deadlines, and work independently.
Location(s):
Plymouth, MN Submit Resume
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