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20 Year Limited Warranty on Mattresses & Bases
Select Comfort^® ("Sleep Number") warrants that your mattress and/or mattress bases will be free from defects in materials and workmanship for a period of 20 years from the original purchase date.*

Your first two years from date of purchase will be covered at no cost. Years 2 - 20 will be prorated according to the table below.

Frequently Asked Questions:
What is not covered?
What do I need to do?
What will Sleep Number do?
What will void this warranty?
What are the limitations?*The terms and conditions described above apply to all mattress and modular base purchases made on or
after 3/31/02. For the specific terms and conditions of the warranty for any bed purchased before this time,
please refer to the Owner's Manual that came with the bed or contact a Customer Service Sleep Specialist.

What is not covered?

• Conditions arising from normal wear and tear. (Conditions arising from normal wear and tear include, but are not limited to, mattress cover compression, foam compression or discoloration of components.)
• Damage from tampering with any component or from opening the Firmness Control™ System.
• Damage from misuse or abuse of the warranted product or component.
• Damage from laundering or dry-cleaning.
• Acts of God, such as, but not limited to, lightning damage.

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What do I need to do?Return the warranted product or component in sanitary condition to Sleep Number®. Sleep Number will incur the cost of shipping up to two years after the original purchase date; after two years the return shipping to Sleep Number will be at the customer's expense.

Please telephone our Customer Service department at 1-888-484-9263 

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What will Sleep Number do? Sleep Number will repair or replace, at Sleep Number's option, the defective product or component at a cost to the original purchaser based on the following table. The "price" is the price of the defective product or component at the time the warranty claim is made, or the price of a comparable product or component if the original product or component is no longer in production.

For example, if a warranty claim arises 12 years after the original purchase date, the cost to the original purchaser would be 68% of the price (that is, 20% plus 4% for each of the 12 years) and Sleep Number would be responsible for 32% of the price.

Sleep Number reserves the right to substitute products or components of equal or better quality, and to use or deliver refurbished products or components, in the repair or replacement of any product under this limited warranty.

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What will void this warranty?

• Tampering with any component or opening the Firmness Control™ System and its hand control unit.
• Misuse or abuse of the warranted product or component.
• Sale, transfer or other disposal of the warranted product or component.

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What are the limitations? Your exclusive remedy, IN LIEU OF ALL INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING FOR NEGLIGENCE, is limited to repair or replacement of any product or component deemed to be defective under the terms and conditions stated above. Sleep Number will bear no other damages or expenses. Customer maintains responsibility for installation of parts replaced under terms of the warranty. Sleep Number reserves the right to refuse to repair or replace any product or component that is returned in an unsanitary condition. This Limited Warranty applies only to the product as used in the United States and Canada. It is not applicable in U.S. territories or other countries. This Limited Warranty is non-transferable. Repair or replacement of a product or component under the terms of this limited warranty in no way lengthens the limited warranty period.

ANY IMPLIED WARRANTIES APPLICABLE TO THIS PRODUCT, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state. All claims relating to the limited warranty products should be made by contacting Customer Service at 1-888-484-9263, e-mailing or writing to: Sleep Number Customer Service, 9800 59th Avenue North, Minneapolis, MN 55442.

*The terms and conditions described above apply to all mattress and modular base purchases made on or after 3/31/02. For the specific terms and conditions of the warranty for any bed purchased before this time, please refer to the Owner's Manual that came with the bed or contact a Customer Service Representative. 

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