Sleep Number ® DualTemp ™ Layer
I really like it - I use the cool setting
I was hesitant to get this because of all the negative reviews. I *love* my adjustable Sleep Number bed and so I decided to go with their brand cooling mattress pad since I wanted one that could accommodate an adjustable bed.
I am very happy I did. I am having no problem with any movement of the cooling bladders so far and I've been using this every night/day for a month.
The only negative - and this would be with any of these pads - is that they obviously take away a little from the advantage of the Sleep Number system and the bed topper itself isn't as pliable.
But for me this was worth the trade-off.
I put the cooler on maximum for 20 minutes before I get into bed (I got the twin one for my half - my husband didn't want one on his side.) The sound does not wake my husband. I then get into the bed and lower it to low or medium cool.
This has helped me sooo much and I now sleep without constantly flinging blankets and covers around all night.
Highly recommended. I haven't tried the warming element and doubt I will, so I can only recommend the cool setting and vouch for its comfort.
July 4, 2015
Great Idea - Poor Execution
We purchased this product for my husband who sleeps very "hot". We tried it out in the store and it seemed great. However, we soon began to notice some problems. First, was that our sheets blocked most of the air so we swapped our fitted for an older one with lower thread count. Next, we noticed that there wasn't much air flow unless BOTH sides were running. Now, we are having problems with the remotes burning through batteries and having errors. Finally, now that the weather has warmed up my husbands side is pumping little to no cool air (and yes, we have the air conditioning on). I will say that the heat felt nice in the winter for me, but again both sides had to be running.
We are big believers in "you get what you pay for", but in this situation you really don't. It really is a shame as I really wanted to like this product.
June 16, 2015
Duel Cooling Product
My husband and I purchased the Dual Air Conditioning Topper and we both love it. Sometimes it gets too cold for me in the middle of the night but the remote quickly adjusts the temperature and then it becomes perfect to fall back asleep with. Since we do sleep with a white noise machine at night, the motor sound does not bother us at all. For me personally, I use to sweat a lot at night, even with our ceiling fan. No anymore!
June 12, 2015
Dual Temp Layer - Poor quality. Units don't last.
DONT" BUY!!!!!!! I've had my unit for 2-1/2 years now and both sides are on their 2nd motors and my side needs a 3rd motor. My warranty is just about up which really concerns me. The units are not lasting. About 6 months in ER messages are repeated and unit stops blowing cold air. Unit refreshes all day long. Repeated problems. I have a king and the top layer of the pad keep bunches up in the middle and you can't pull it flat so you have to zip apart the cover and flip it over because it seems to have "crease" memory if you just try to pull it flat. Awesome idea but very poorly designed and constructed and I don't believe thoroughly tested. They should have offered a longer warranty than just 3 years.
I think they need to do considerably more testing and come up with a unit that can do what it is suppose to do and last longer than 6 months. I count on using mine every night and after my warranty is up and my units will not be replaced I will have nothing more than a fancy $2,000 mattress pad.
June 9, 2015
Great idea but has some problems
My husband & I love the dual temp layer when it works. Sometimes both controllers control only one side. When this happens you have to unplug it and replug it in, over and over again until it finally connects properly. If you leave the batteries in the controller they run out quickly (days). We have to take the batteries out in the morning. We complained about these issues after a few weeks and were sent a complete new system, but the problems continue. We cannot imagine we are the only ones experiencing this. But when it works, it is a real blessing. It cools you when you are too hot and it warms you when you are too cold. We do not think the noise produced by the air flow is loud. Great product even with the flaws!
June 7, 2015
Noisy and Very Hard on Your Back
This was a good idea but not at all worth the price. The layer in the store seemed comfortable and quite. After we received ours found it to be too FIRM and very NOISY. It was installed by Sleep number.
March 17, 2015
Dont waste your time
This thing is bad, super loud, layers split apart, takes hours to feel temperature change, and the cost.
March 3, 2015
Love the product when it's working
We purchased the dual temp around 4 months ago. Shortly after the purchase one of the boxes on the floor went to pot and we had to call the store. They promptly sent a new box which was nice. It did make me a little nervous since it happened so soon.
After that it worked for awhile now we are having other issues.
First inside the pad there are different layers kind of hard to explain how it made up on a review but there is a thin foam layer on top then under that is sort of a mesh. The mesh is holding up fine was a little worried that it would break down but I can say I believe that it's going to hold up fine.
Problem is the thin foam layer. We have an adjustable bed and I believe that is what is causing the issue the foam is stretching out and making large wrinkles in the foam. We unzipped the cover and we've had to cut around 4" off the foam so far to keep it from wrinkling up. I cant imagine it lasting long if it's going to keep stretching out like that.
Second issue is more of a question than an issue but I run mine on cold wife runs hers on heat. I run mine on cold for an hour when I get in bed well after I that every night it's running a refresh cycle for 14 hours +- if that was happening once a week it wouldn't be a big deal but every night at a 14 to 1 seems excessive I hate to think that I have another box going to pot within 6 months of ownership.
Being that its 2 grand I would think it would be holding up a lot better.
Want to sum up with the fact that we love it........well we love it when it's working.
February 13, 2015