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Sleep Number® DualTemp Layer

Sleep Number ® DualTemp ™ Layer 2.5 5 37 37
Best sleep of my life! I never write online reviews (kind of a lurker, I always read them!), but after seeing so many bad reviews, I felt the need to share my experience with it. We purchased a king i8 bed, and the DualTemp to go along with it about 2 months ago. We've previously owned a sleep number bed for close to 10 years, so this was our second. We were sold on the DualTemp even before getting to the store, we have a relative that bought one (for a non-Sleep Number bed), and loved it. Our experience has been nothing but positive. We turn it on about 20 minutes before we get to bed, on the first heat setting. I've always been a warm sleeper, and couldn't imagine putting more heat into my bed, but after the first night, I'm a believer. It's kept my body temperature consistent throughout the night, and with the Sleep IQ in our i8 bed, I'll typically have nights 80 & above in the scoring system. I can safely say that in the past 2 months, I've never slept better than I am now. The noise from the fan units was my biggest fear prior to setting everything up, as I typically require dead silence to sleep. However, with the unit placed under the bed, it's a very consistent white noise, not loud at all. I believe that the fan volume has helped me to not wake up at every little creek in the house or car door slam outside. I want to be clear, in my opinion, the fan is not loud at all when placed under the bed. We also purchased the Lyocell sheets with our bed. The material is designed to allow air through the sheets, and I truly believe that many of the poor comments about the DualTemp system are due to having the wrong sheets on the bed. The DualTemp needs to breathe to work, and if you have thick cotton or flannel sheets, it simply won't do the job it's designed to do. With that said, I won't be buying a bunch of Lyocell sheets due to their very high price, but for now, I can't imagine using another sheet set & getting the same results. We haven't had to make any adjustments to the DualTemp layer at all. I see some other reviews saying to adjust it every week or every 2 weeks. Maybe we don't toss & turn as much as others, but when you can fully sleep through the night like never before, maybe that's the trick. My only complaint is with the Sleep IQ mobile app (I know, different product to review, but hear me out!). I want to turn on my DualTemp from downstairs using the app! Call me lazy, but if I can get my Sleep IQ info on the app within the house on the same WiFi network, I want to be able to turn the DualTemp on as well within the app, and not have to go upstairs 20 minutes before we go to bed to do it. Don't believe all the negative hype, set your system up how it's designed & use it how it's designed, and it's well worth it. January 6, 2015
Wasted $1700 on this product I agree with the bad reviews regarding the dual temp product. It is a great idea, but the product has way too many flaws and simply doesn't work. It's a product liability issue. Sadly, I purchased mine for my queen sized bed in August 2013. It has been a disappointment from the beginning. For starters, it really doesn't produce much cool air. Yeah, you need to have it on for 30 minutes before going to bed, but once you're in bed, the cool air diminishes drastically at a rapid rate of no return...there's no getting it back. It really doesn't keep you cool. The 2 motors DO make a lot of noise; they are very loud! And Management, I don't want to hear how your company tested them and found them to be quieter than a ceiling fan. It is irrelevant. Not only is it irrelevant, but also...not true. The motors are definitely louder than a ceiling fan. Another irritating issue with said product is how it is constantly scrunching up all the time and requires me to unzip the cover and straighten out the foam. I have a Stern & Foster plush pillow top mattress and box spring, and it feels like this product has completely altered the high quality mattress. What a serious disappointment! It seems like my bed that I paid approximately $6900 (box spring, mattress, etc) has depleted in value to $2,000 due to the dual air product. It really feels like I'm sleeping on a cheap mattress now days. Hospitals have nicer and thicker foam than the dual temp product. So sad. December 29, 2014
Absolutely love this with some exceptions The cooling and heating is just right. It's perfect in almost every way. It does bunch up too easily. The hoses are too short. The prices for the replacement filters is ABSOLUTELY absurd. $20.00 for a piece of material that costs maybe a nickle to make. December 5, 2014
Pad bunches up when raisng/lowering bed frequently I have had my bed for 18 months and the heating unit works pretty good.(although it is quite loud). I wasn't all that happy with it, but it was too late to return it. However, 2 months ago, I fractured my ankle in 2 places and I have been using the raising & lowering feature of my Flex Fit multiple times a day. When I do that, the Dual Temp Layer bunches up and big folds form (usually right in the middle of my back#. When my husband unzipped the unit, it is in 2 different layers which shift every time the bed is raised and lowered. I don't understand why they didn't sew the 2 pieces together to at least ensure they don't fold around each other. In addition, the salesperson lead me to believe, this was a replacement for a memory foam topper, but the memory foam is only about 1 inch thick #if that#. Don't waste your money. Buy the cool pad #if you want it cool), and buy a heating pad if you want heat. Save yourself some money. November 26, 2014
With a little effort, Best Sleep Ever I have had mine for just over a year on top of an i8. Rushed out and bought it when i first read the email that it would cool the bed at night. I have read some of the negative reviews here and I understand where they are coming from but my experience has been much better. Most importantly, it works. If you are too cold or too hot - it will change the temperature of the top of the bed. I have had some of the best sleep of my life on this bed now that I can control the temperature better. However, you have to work with it a little bit. It is not an exact science like the sleep number. Here are some tips i have learned over the past year. First, turn it on one hour before you hit the bed. There are three settings but you should turn it to max cool or max hot for that one hour. This gets your bed ready - it works much better once the whole layer is uniformly cool or warm. The system is really not designed in a way that will work to cool you off or warm you up once you are in it (because of the design). Second, the fan is very loud - much louder than a ceiling fan, but if you put it under the bed it will help reduce the level to a pleasant white noise background. Third, use a cover that is not super breathable. You want to trap the cool/warm air against the bed (and your body). Two layers are even better (i use a sheet and tight woven cover) because it helps trap the cool air, i am cooler despite a heavier cover than i have ever slept with before. Fourth, you can adjust the fan after you lay down, but it really only works as an on/off type adjustment (despite the low/med/high). Because you are compressing the foam layer that circulates the air, it really is not adjustable. If you move around as you sleep it works much better (because the air can circulate more often) but it will keep you cool or warm if you use the right covers. Next, you will need to open the cover and adjust the position of the two layers every week (or more often) if you move at all in your sleep. It take two minutes and makes all the difference. Unzip the layer and adjust the pads and foam so that they are correctly positioned and smooth - zip it back up and sleep. Last, the two sides work great. My significant other wants max heat and i like max cool. On any given night her side is 80 degrees and mine is 60. Awesome. Best sleep ever. November 4, 2014
Where Has This Been All My Life? We put off buying a Dual Temp for two reasons. First was the cost - it is an investment. Secondly it was the reviews. Even though we were totally loving our Sleep Number bed and other products (pillows, linens, etc) we didn't even try out the Dual Temp when visiting the store. I am so sorry now that we did not. When I finally decided to give it a try in the store I was more than impressed. We called the store the next day and ordered a Dual Temp, with the knowledge that we had 100 days to try it. After it arrived we knew within 48 hours that we would keep it. I am so sorry that we didn't do it earlier. Cooling mode is the most important issue for me but we have learned that the warming setting is also very helpful. Our recommendation would be to give it a try, follow the instructions, and keep your expectations realistic. I have a problem with peripheral neuropathy and if I keep my feet from getting warm I have less discomfort. This product has helped me more than I can express. To my surprise it wasn't just the cooling that helped but the fact that the circulation of the air was coming from the mattress and radiating either the cool or warm air upward. I hope I never have to do without Dual Temp layer again. Thank you. November 4, 2014
6 months in I want to start this review, by saying I think that the dual temp accessory is a good product. I think that is a great complement to my C2 mattress. My biggest complaint is not the quality of the mattress accessory, but the cooling and heating units. The dual temp layer matches accessory, for me works really well, I'm here in North Texas and it does cool the bed and on occasion it does heat the bed. I think the concept is a good concept. The fan units or temperature control units. Are too noisy, the decibel levels are just too loud. This is a $1900 unit, that is a Cadillac price. The noise level of the fans diminished the sleep experience. I cannot recommend the purchase of this accessory until sleep number replaces the conditioning units(air) with units that are quieter. My recommendation to sleep number is to upgrade the temperature conditioning units and make them available to existing customers at a reasonable price. September 22, 2014
Such a disappointment We specifically bought a sleep number bed for the dual temp. It definitely doesn't work as well as in the store, we are very disappointed. With how much it costs, we should not still be waking up in the middle of the night sweating. We are going to return this item as it is a huge disappointment. September 16, 2014
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(57 Questions : 60 Answers)

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1 year, 8 months ago
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anonymous
-2points
4out of 10found this question helpful.
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Answer: 
I just went to order one of these but as the hosing isn't very long it can't be used with an adjustable base... Crazy!
Owner: Yes
1 year, 8 months ago
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Sally
-3points
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Answer: 
we were just about to order this, and we have a flex fit adjustable too.
we were also told it would not work. My hubby was on the phone ordering it. But not now. They said maybe in the future.
I believe my husband left our number in case something changes.
Age: 45 to 54
Gender: Female
Owner: Yes
Sleep Number: 35
1 year, 6 months ago
Customer avatar
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mumzie
San Diego, CA, USA
+8points
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Answer: 
According to the store we ordered our bed from the dual temp for the flex fit base will be available for sale on July 27th 2014.
Age: 35 to 44
Gender: Male
Owner: Yes
Sleep Number: 45
6 months ago
Customer avatar
by
Sleepy
Minneapolis
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Age: 55 to 64
Gender: Female
Owner: Yes
1 year, 7 months ago
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by
chibi
Los Angeles, CA, USA
-1point
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Answer: 
Hello, Chibi! My name is Andy and I work for Sleep Number. I can gladly answer your question referring to our DualTemp Layer.

Because of the adjustable mechanisms of the FlexFit and FlexFit PLUS adjustable bases, we do not recommend using the DualTemp Layer with the bases. The use of both of these products together runs a risk of damage to the DualTemp's tubing and Heating and Cooling System.

We understand how important it is to our customers to be able to use this layer with their adjustable bases. We highly recommend checking back here often for updates and upgrades to products, since we are always developing compatible methods of product use and further innovations.

If you have any questions regarding our DualTemp Layer, please feel free to use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 11:00 PM CST every day.

http://bit.ly/SNChat

Have a great day!
1 year, 6 months ago
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by
Andy
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Answer: 
I hope so, because we just ordered a king flex bed and the salesman assured us it would now work without damaging the tubing! I'll give an update in a few months.
Age: 55 to 64
Gender: Female
Owner: Yes
Sleep Number: 45
3 months, 3 weeks ago
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Colawoman
Summerville, SC, USA
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IS THERE GOING TO BE A SINGLE ZONE AVAILABLE? I DON'T SEE SPENDING THAT MUCH ON EQUIPMENT THAT I DON'T NEED. AND ONLY HAVING HALF OF THE BED.

THANK YOU
Age: 35 to 44
Gender: Male
Owner: Yes
1 year, 8 months ago
Customer avatar
by
zamboni084
Florida, USA
+1point
3out of 5found this question helpful.
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Answer: 
Hello, Zamboni084! My name is Andy and I work for Sleep Number. I can gladly answer your question referring to our DualTemp Layer.

At the moment, the DualTemp layer is offered in Extended Twin, Queen, and King. The Extended Twin size is the only size that is offered as a single temperature zone, though both sides of the Queen and King can be set at the same temperature if preferred. Here at Sleep Number we are constantly updating our products and coming up with new innovations to help further individualize your sleep experience. We'd recommend checking back here often to see if a single zoned DualTemp layer in a different size is available.

If you have any questions regarding our DualTemp Layer, please feel free to use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 10:00 PM CT every day.

http://bit.ly/SNChat

Have a great day!
1 year, 8 months ago
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Andy
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Has expert answer
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1 answer

Is each side adjustable for firmness too?

Age: 35 to 44
Gender: Male
Owner: Yes
Sleep Number: 100
1 year, 8 months ago
Customer avatar
by
cjcnomor4
FL
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Answer: 
Hello,Cjcnomor4! My name is Alan and I work for Sleep Number. I can gladly answer your question referring to our DualTemp Layer.

All of our mattress models are able to adjust the firmness on each side in a Double size and higher. The DualTemp Layer is not one of these mattresses, but can be added to any mattress. It does not adjust in firmness, it is designed to change each side's ideal temperature.

If you have any questions regarding our DualTemp Layer, please feel free to use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 10:00 PM CT every day.

http://bit.ly/SNChat

Have a great day!
1 year, 8 months ago
Customer avatar
by
AlanS
-4points
3out of 10found this answer helpful.
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Age: 35 to 44
Gender: Female
Owner: Yes
Sleep Number: 85
1 year, 8 months ago
Customer avatar
by
Becky
Casper WY
-1point
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Answer: 
Hello, Becky! My name is Andy and I work for Sleep Number. I can gladly answer your question referring to the DualTemp Layer.

The Dual Temp Layer has a total depth of 1.5". It will fit comfortably underneath your fitted sheets.

If you have any questions regarding our DualTemp Layer, please feel free to use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 11:00 PM CT every day.

http://bit.ly/SNChat

Have a great day!
1 year, 8 months ago
Customer avatar
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Andy
+2points
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What I need to know is do I need to run a dedicated 20Amp circuit for this system? Or will the standard existing 15Amp circuit going to my bedroom be sufficient.
Age: 35 to 44
Gender: Male
Owner: Yes
Sleep Number: 55
1 year, 8 months ago
Customer avatar
by
SparkyEE
Charleston, SC, USA
0points
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Answer: 
The average amount of power draw you may see for a complete set in a King or Queen will be roughly about 200W depending on your settings. To give you an idea, this is comparable to a 40" LCD TV or a standard desktop pc with monitor. The 15Amp breaker you have now should be more than enough.
1 year, 8 months ago
Customer avatar
by
Eng15
+4points
4out of 4found this answer helpful.
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Age: 55 to 64
Gender: Female
Owner: No
1 year, 8 months ago
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Sally
Alaska, USA
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Answer: 
Hello, Sally! My name is Andy and I work for Sleep Number. I can gladly answer your question referring to our DualTemp Layer.

The DualTemp Layer uses hoses to distribute the warm or cool air to each side of the layer. These hoses are actually on the sides of the layer near the head of the bed, so any headboard and footboard are compatible.

If you have any questions regarding our DualTemp Layer, please feel free to use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 11:00 PM CST every day.

http://bit.ly/SNChat

Have a great day!
1 year, 8 months ago
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Andy
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Age: 35 to 44
Gender: Male
Owner: Yes
Sleep Number: 40
1 year, 8 months ago
Customer avatar
by
romjn5
+3points
4out of 5found this question helpful.
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Answer: 
Hello, Romjn5! My name is Andy and I work for Sleep Number. I can gladly answer your question referring to our DualTemp Layer.

There is a consistent white noise as you operate the heating/cooling function of the layer and adjust the settings. There are 3 levels of cooling and heating, with the fan speed increasing as settings go from low to high. The cool settings are somewhat louder than the warm settings.

The noise was tested to be less than a ceiling fan at the highest setting. The decibel level is 36.0 dBA, whereas a ceiling fan is at 38.0 dBA.

If you have any questions regarding our DualTemp Layer, please feel free to use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 11:00 PM CST every day.

http://bit.ly/SNChat

Have a great day!
1 year, 8 months ago
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Andy
+3points
4out of 5found this answer helpful.
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Age: 45 to 54
Gender: Female
Owner: Yes
Sleep Number: 30
1 year, 7 months ago
Customer avatar
by
Susan
Texas, USA
-1point
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Answer: 
Hello, Susan! My name is Andy and I work for Sleep Number. I can gladly answer your question referring to our mattress pads and layers.

Our Total Encasement Mattress Pad encases the mattress entirely to protect against bed bugs and dust mites. If you were combining this with the DualTemp Layer, we recommend the DualTemp on top, closest to your body and directly underneath a fitted sheet. This way, you will benefit the most from the heating and cooling aspect of the DualTemp Layer.

If you have any questions regarding our layers and mattress pads, please feel free to use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 11:00 PM CST every day.

http://bit.ly/SNChat

Have a great day!
1 year, 7 months ago
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by
Andy
+2points
2out of 2found this answer helpful.
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It seems that this could easily be crushed by a heavier person. Is that so?
Age: 45 to 54
Gender: Female
Owner: No
1 year, 7 months ago
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PurpleSusiecat
Cleveland, OH, USA
+1point
1out of 1found this question helpful.
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Answer: 
Hello, PurpleSusiecat! My name is Andy and I work for Sleep Number. I can gladly answer your question referring to our new DualTemp Layer.

The DualTemp Layer has different zones. The Twin Long size has one zone, the Queen and King sizes has 2 zones (one on each side for each sleeper.) We recommend up to 500 lbs per zone (or per side). With higher weight ranges, the DualTemp Layer may not reach the maximum temperature range but will still provide significant benefits.

If you have any questions regarding our DualTemp Layer, please feel free to use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 11:00 PM CST every day.

http://bit.ly/SNChat

Have a great day!
1 year, 7 months ago
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Andy
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2 3 next>>
2 3 next>>

The revolutionary temperature balancing layer that can be added to any mattress brand or adjustable base. It’s a new degree of Sleep. 

    $999.99 - $1999.99 $999.99 - $1999.99
    Reg Price: $999.99 - $1999.99
    Your Total Savings: $0.00
    Special Financing Available

    Questions? Call 1-888-411-2188


    Sleep Number® DualTemp Layer 


    Dual-sided so each of you can set your ideal temperature. ActiveAir™ technology lets you heat or cool each side. The heating and cooling source maximizes airflow and minimizes noise for optimum performance. Evenly distributes temperature for head to toe comfort.



    • Fan Room-temperature air circulates underneath you. It may feel cool.
    • Heating/Cooling Use the up/down buttons to select from three levels of warmth or cooling
    • Enter your name to personalize your remote
    • Timer allows for automatic shut off in one to nine hours


    Sleep Number® beds are available in standard industry sizes, and will fit into traditional frames and furniture sets.

    1.King (Eastern)/Split King 76" x 80"
    2.California King 72" x 84"
    3.Queen 60" x 80"
    4.Full/Double 54" x 75"
    5.Twin 38" x 75"
    6.Twin Extra-Long 38" x 80"

    Measurements are provided in inches.

    1-4 feature dual adjustability
    3-6 are available with a single chamber


    Sleep Number ® DualTemp ™ Layer 2.5 5 37 37
    Best sleep of my life! I never write online reviews (kind of a lurker, I always read them!), but after seeing so many bad reviews, I felt the need to share my experience with it. We purchased a king i8 bed, and the DualTemp to go along with it about 2 months ago. We've previously owned a sleep number bed for close to 10 years, so this was our second. We were sold on the DualTemp even before getting to the store, we have a relative that bought one (for a non-Sleep Number bed), and loved it. Our experience has been nothing but positive. We turn it on about 20 minutes before we get to bed, on the first heat setting. I've always been a warm sleeper, and couldn't imagine putting more heat into my bed, but after the first night, I'm a believer. It's kept my body temperature consistent throughout the night, and with the Sleep IQ in our i8 bed, I'll typically have nights 80 & above in the scoring system. I can safely say that in the past 2 months, I've never slept better than I am now. The noise from the fan units was my biggest fear prior to setting everything up, as I typically require dead silence to sleep. However, with the unit placed under the bed, it's a very consistent white noise, not loud at all. I believe that the fan volume has helped me to not wake up at every little creek in the house or car door slam outside. I want to be clear, in my opinion, the fan is not loud at all when placed under the bed. We also purchased the Lyocell sheets with our bed. The material is designed to allow air through the sheets, and I truly believe that many of the poor comments about the DualTemp system are due to having the wrong sheets on the bed. The DualTemp needs to breathe to work, and if you have thick cotton or flannel sheets, it simply won't do the job it's designed to do. With that said, I won't be buying a bunch of Lyocell sheets due to their very high price, but for now, I can't imagine using another sheet set & getting the same results. We haven't had to make any adjustments to the DualTemp layer at all. I see some other reviews saying to adjust it every week or every 2 weeks. Maybe we don't toss & turn as much as others, but when you can fully sleep through the night like never before, maybe that's the trick. My only complaint is with the Sleep IQ mobile app (I know, different product to review, but hear me out!). I want to turn on my DualTemp from downstairs using the app! Call me lazy, but if I can get my Sleep IQ info on the app within the house on the same WiFi network, I want to be able to turn the DualTemp on as well within the app, and not have to go upstairs 20 minutes before we go to bed to do it. Don't believe all the negative hype, set your system up how it's designed & use it how it's designed, and it's well worth it. January 6, 2015
    Wasted $1700 on this product I agree with the bad reviews regarding the dual temp product. It is a great idea, but the product has way too many flaws and simply doesn't work. It's a product liability issue. Sadly, I purchased mine for my queen sized bed in August 2013. It has been a disappointment from the beginning. For starters, it really doesn't produce much cool air. Yeah, you need to have it on for 30 minutes before going to bed, but once you're in bed, the cool air diminishes drastically at a rapid rate of no return...there's no getting it back. It really doesn't keep you cool. The 2 motors DO make a lot of noise; they are very loud! And Management, I don't want to hear how your company tested them and found them to be quieter than a ceiling fan. It is irrelevant. Not only is it irrelevant, but also...not true. The motors are definitely louder than a ceiling fan. Another irritating issue with said product is how it is constantly scrunching up all the time and requires me to unzip the cover and straighten out the foam. I have a Stern & Foster plush pillow top mattress and box spring, and it feels like this product has completely altered the high quality mattress. What a serious disappointment! It seems like my bed that I paid approximately $6900 (box spring, mattress, etc) has depleted in value to $2,000 due to the dual air product. It really feels like I'm sleeping on a cheap mattress now days. Hospitals have nicer and thicker foam than the dual temp product. So sad. December 29, 2014
    Absolutely love this with some exceptions The cooling and heating is just right. It's perfect in almost every way. It does bunch up too easily. The hoses are too short. The prices for the replacement filters is ABSOLUTELY absurd. $20.00 for a piece of material that costs maybe a nickle to make. December 5, 2014
    Pad bunches up when raisng/lowering bed frequently I have had my bed for 18 months and the heating unit works pretty good.(although it is quite loud). I wasn't all that happy with it, but it was too late to return it. However, 2 months ago, I fractured my ankle in 2 places and I have been using the raising & lowering feature of my Flex Fit multiple times a day. When I do that, the Dual Temp Layer bunches up and big folds form (usually right in the middle of my back#. When my husband unzipped the unit, it is in 2 different layers which shift every time the bed is raised and lowered. I don't understand why they didn't sew the 2 pieces together to at least ensure they don't fold around each other. In addition, the salesperson lead me to believe, this was a replacement for a memory foam topper, but the memory foam is only about 1 inch thick #if that#. Don't waste your money. Buy the cool pad #if you want it cool), and buy a heating pad if you want heat. Save yourself some money. November 26, 2014
    With a little effort, Best Sleep Ever I have had mine for just over a year on top of an i8. Rushed out and bought it when i first read the email that it would cool the bed at night. I have read some of the negative reviews here and I understand where they are coming from but my experience has been much better. Most importantly, it works. If you are too cold or too hot - it will change the temperature of the top of the bed. I have had some of the best sleep of my life on this bed now that I can control the temperature better. However, you have to work with it a little bit. It is not an exact science like the sleep number. Here are some tips i have learned over the past year. First, turn it on one hour before you hit the bed. There are three settings but you should turn it to max cool or max hot for that one hour. This gets your bed ready - it works much better once the whole layer is uniformly cool or warm. The system is really not designed in a way that will work to cool you off or warm you up once you are in it (because of the design). Second, the fan is very loud - much louder than a ceiling fan, but if you put it under the bed it will help reduce the level to a pleasant white noise background. Third, use a cover that is not super breathable. You want to trap the cool/warm air against the bed (and your body). Two layers are even better (i use a sheet and tight woven cover) because it helps trap the cool air, i am cooler despite a heavier cover than i have ever slept with before. Fourth, you can adjust the fan after you lay down, but it really only works as an on/off type adjustment (despite the low/med/high). Because you are compressing the foam layer that circulates the air, it really is not adjustable. If you move around as you sleep it works much better (because the air can circulate more often) but it will keep you cool or warm if you use the right covers. Next, you will need to open the cover and adjust the position of the two layers every week (or more often) if you move at all in your sleep. It take two minutes and makes all the difference. Unzip the layer and adjust the pads and foam so that they are correctly positioned and smooth - zip it back up and sleep. Last, the two sides work great. My significant other wants max heat and i like max cool. On any given night her side is 80 degrees and mine is 60. Awesome. Best sleep ever. November 4, 2014
    Where Has This Been All My Life? We put off buying a Dual Temp for two reasons. First was the cost - it is an investment. Secondly it was the reviews. Even though we were totally loving our Sleep Number bed and other products (pillows, linens, etc) we didn't even try out the Dual Temp when visiting the store. I am so sorry now that we did not. When I finally decided to give it a try in the store I was more than impressed. We called the store the next day and ordered a Dual Temp, with the knowledge that we had 100 days to try it. After it arrived we knew within 48 hours that we would keep it. I am so sorry that we didn't do it earlier. Cooling mode is the most important issue for me but we have learned that the warming setting is also very helpful. Our recommendation would be to give it a try, follow the instructions, and keep your expectations realistic. I have a problem with peripheral neuropathy and if I keep my feet from getting warm I have less discomfort. This product has helped me more than I can express. To my surprise it wasn't just the cooling that helped but the fact that the circulation of the air was coming from the mattress and radiating either the cool or warm air upward. I hope I never have to do without Dual Temp layer again. Thank you. November 4, 2014
    6 months in I want to start this review, by saying I think that the dual temp accessory is a good product. I think that is a great complement to my C2 mattress. My biggest complaint is not the quality of the mattress accessory, but the cooling and heating units. The dual temp layer matches accessory, for me works really well, I'm here in North Texas and it does cool the bed and on occasion it does heat the bed. I think the concept is a good concept. The fan units or temperature control units. Are too noisy, the decibel levels are just too loud. This is a $1900 unit, that is a Cadillac price. The noise level of the fans diminished the sleep experience. I cannot recommend the purchase of this accessory until sleep number replaces the conditioning units(air) with units that are quieter. My recommendation to sleep number is to upgrade the temperature conditioning units and make them available to existing customers at a reasonable price. September 22, 2014
    Such a disappointment We specifically bought a sleep number bed for the dual temp. It definitely doesn't work as well as in the store, we are very disappointed. With how much it costs, we should not still be waking up in the middle of the night sweating. We are going to return this item as it is a huge disappointment. September 16, 2014
    2 next>>
    (57 Questions : 60 Answers)

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    1 year, 8 months ago
    Customer avatar
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    anonymous
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    Answer: 
    I just went to order one of these but as the hosing isn't very long it can't be used with an adjustable base... Crazy!
    Owner: Yes
    1 year, 8 months ago
    Customer avatar
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    Sally
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    Answer: 
    we were just about to order this, and we have a flex fit adjustable too.
    we were also told it would not work. My hubby was on the phone ordering it. But not now. They said maybe in the future.
    I believe my husband left our number in case something changes.
    Age: 45 to 54
    Gender: Female
    Owner: Yes
    Sleep Number: 35
    1 year, 6 months ago
    Customer avatar
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    mumzie
    San Diego, CA, USA
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    Answer: 
    According to the store we ordered our bed from the dual temp for the flex fit base will be available for sale on July 27th 2014.
    Age: 35 to 44
    Gender: Male
    Owner: Yes
    Sleep Number: 45
    6 months ago
    Customer avatar
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    Sleepy
    Minneapolis
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    Age: 55 to 64
    Gender: Female
    Owner: Yes
    1 year, 7 months ago
    Customer avatar
    by
    chibi
    Los Angeles, CA, USA
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    Answer: 
    Hello, Chibi! My name is Andy and I work for Sleep Number. I can gladly answer your question referring to our DualTemp Layer.

    Because of the adjustable mechanisms of the FlexFit and FlexFit PLUS adjustable bases, we do not recommend using the DualTemp Layer with the bases. The use of both of these products together runs a risk of damage to the DualTemp's tubing and Heating and Cooling System.

    We understand how important it is to our customers to be able to use this layer with their adjustable bases. We highly recommend checking back here often for updates and upgrades to products, since we are always developing compatible methods of product use and further innovations.

    If you have any questions regarding our DualTemp Layer, please feel free to use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 11:00 PM CST every day.

    http://bit.ly/SNChat

    Have a great day!
    1 year, 6 months ago
    Customer avatar
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    Andy
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    Answer: 
    I hope so, because we just ordered a king flex bed and the salesman assured us it would now work without damaging the tubing! I'll give an update in a few months.
    Age: 55 to 64
    Gender: Female
    Owner: Yes
    Sleep Number: 45
    3 months, 3 weeks ago
    Customer avatar
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    Colawoman
    Summerville, SC, USA
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    IS THERE GOING TO BE A SINGLE ZONE AVAILABLE? I DON'T SEE SPENDING THAT MUCH ON EQUIPMENT THAT I DON'T NEED. AND ONLY HAVING HALF OF THE BED.

    THANK YOU
    Age: 35 to 44
    Gender: Male
    Owner: Yes
    1 year, 8 months ago
    Customer avatar
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    zamboni084
    Florida, USA
    +1point
    3out of 5found this question helpful.
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    Answer: 
    Hello, Zamboni084! My name is Andy and I work for Sleep Number. I can gladly answer your question referring to our DualTemp Layer.

    At the moment, the DualTemp layer is offered in Extended Twin, Queen, and King. The Extended Twin size is the only size that is offered as a single temperature zone, though both sides of the Queen and King can be set at the same temperature if preferred. Here at Sleep Number we are constantly updating our products and coming up with new innovations to help further individualize your sleep experience. We'd recommend checking back here often to see if a single zoned DualTemp layer in a different size is available.

    If you have any questions regarding our DualTemp Layer, please feel free to use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 10:00 PM CT every day.

    http://bit.ly/SNChat

    Have a great day!
    1 year, 8 months ago
    Customer avatar
    by
    Andy
    -1point
    2out of 5found this answer helpful.
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    Has expert answer
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    1 answer

    Is each side adjustable for firmness too?

    Age: 35 to 44
    Gender: Male
    Owner: Yes
    Sleep Number: 100
    1 year, 8 months ago
    Customer avatar
    by
    cjcnomor4
    FL
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    Answer: 
    Hello,Cjcnomor4! My name is Alan and I work for Sleep Number. I can gladly answer your question referring to our DualTemp Layer.

    All of our mattress models are able to adjust the firmness on each side in a Double size and higher. The DualTemp Layer is not one of these mattresses, but can be added to any mattress. It does not adjust in firmness, it is designed to change each side's ideal temperature.

    If you have any questions regarding our DualTemp Layer, please feel free to use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 10:00 PM CT every day.

    http://bit.ly/SNChat

    Have a great day!
    1 year, 8 months ago
    Customer avatar
    by
    AlanS
    -4points
    3out of 10found this answer helpful.
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    Age: 35 to 44
    Gender: Female
    Owner: Yes
    Sleep Number: 85
    1 year, 8 months ago
    Customer avatar
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    Becky
    Casper WY
    -1point
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    Answer: 
    Hello, Becky! My name is Andy and I work for Sleep Number. I can gladly answer your question referring to the DualTemp Layer.

    The Dual Temp Layer has a total depth of 1.5". It will fit comfortably underneath your fitted sheets.

    If you have any questions regarding our DualTemp Layer, please feel free to use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 11:00 PM CT every day.

    http://bit.ly/SNChat

    Have a great day!
    1 year, 8 months ago
    Customer avatar
    by
    Andy
    +2points
    3out of 4found this answer helpful.
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    What I need to know is do I need to run a dedicated 20Amp circuit for this system? Or will the standard existing 15Amp circuit going to my bedroom be sufficient.
    Age: 35 to 44
    Gender: Male
    Owner: Yes
    Sleep Number: 55
    1 year, 8 months ago
    Customer avatar
    by
    SparkyEE
    Charleston, SC, USA
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    Answer: 
    The average amount of power draw you may see for a complete set in a King or Queen will be roughly about 200W depending on your settings. To give you an idea, this is comparable to a 40" LCD TV or a standard desktop pc with monitor. The 15Amp breaker you have now should be more than enough.
    1 year, 8 months ago
    Customer avatar
    by
    Eng15
    +4points
    4out of 4found this answer helpful.
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    Age: 55 to 64
    Gender: Female
    Owner: No
    1 year, 8 months ago
    Customer avatar
    by
    Sally
    Alaska, USA
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    Answer: 
    Hello, Sally! My name is Andy and I work for Sleep Number. I can gladly answer your question referring to our DualTemp Layer.

    The DualTemp Layer uses hoses to distribute the warm or cool air to each side of the layer. These hoses are actually on the sides of the layer near the head of the bed, so any headboard and footboard are compatible.

    If you have any questions regarding our DualTemp Layer, please feel free to use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 11:00 PM CST every day.

    http://bit.ly/SNChat

    Have a great day!
    1 year, 8 months ago
    Customer avatar
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    Andy
    0points
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    Age: 35 to 44
    Gender: Male
    Owner: Yes
    Sleep Number: 40
    1 year, 8 months ago
    Customer avatar
    by
    romjn5
    +3points
    4out of 5found this question helpful.
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    Answer: 
    Hello, Romjn5! My name is Andy and I work for Sleep Number. I can gladly answer your question referring to our DualTemp Layer.

    There is a consistent white noise as you operate the heating/cooling function of the layer and adjust the settings. There are 3 levels of cooling and heating, with the fan speed increasing as settings go from low to high. The cool settings are somewhat louder than the warm settings.

    The noise was tested to be less than a ceiling fan at the highest setting. The decibel level is 36.0 dBA, whereas a ceiling fan is at 38.0 dBA.

    If you have any questions regarding our DualTemp Layer, please feel free to use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 11:00 PM CST every day.

    http://bit.ly/SNChat

    Have a great day!
    1 year, 8 months ago
    Customer avatar
    by
    Andy
    +3points
    4out of 5found this answer helpful.
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    Age: 45 to 54
    Gender: Female
    Owner: Yes
    Sleep Number: 30
    1 year, 7 months ago
    Customer avatar
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    Susan
    Texas, USA
    -1point
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    Answers

    Answer: 
    Hello, Susan! My name is Andy and I work for Sleep Number. I can gladly answer your question referring to our mattress pads and layers.

    Our Total Encasement Mattress Pad encases the mattress entirely to protect against bed bugs and dust mites. If you were combining this with the DualTemp Layer, we recommend the DualTemp on top, closest to your body and directly underneath a fitted sheet. This way, you will benefit the most from the heating and cooling aspect of the DualTemp Layer.

    If you have any questions regarding our layers and mattress pads, please feel free to use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 11:00 PM CST every day.

    http://bit.ly/SNChat

    Have a great day!
    1 year, 7 months ago
    Customer avatar
    by
    Andy
    +2points
    2out of 2found this answer helpful.
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    It seems that this could easily be crushed by a heavier person. Is that so?
    Age: 45 to 54
    Gender: Female
    Owner: No
    1 year, 7 months ago
    Customer avatar
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    PurpleSusiecat
    Cleveland, OH, USA
    +1point
    1out of 1found this question helpful.
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    Answer: 
    Hello, PurpleSusiecat! My name is Andy and I work for Sleep Number. I can gladly answer your question referring to our new DualTemp Layer.

    The DualTemp Layer has different zones. The Twin Long size has one zone, the Queen and King sizes has 2 zones (one on each side for each sleeper.) We recommend up to 500 lbs per zone (or per side). With higher weight ranges, the DualTemp Layer may not reach the maximum temperature range but will still provide significant benefits.

    If you have any questions regarding our DualTemp Layer, please feel free to use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 11:00 PM CST every day.

    http://bit.ly/SNChat

    Have a great day!
    1 year, 7 months ago
    Customer avatar
    by
    Andy
    0points
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