Sleep Number® Remote

Our exclusive Sleep Number® technology allows for quick and easy adjustments of your Sleep Number® setting on each side of the bed. At the simple touch of a button you can choose from extra firm to featherbed soft. With ongoing adjustability, the Sleep Number® bed can meet your changing needs over time.

Note: Wireless remotes will not work with a wired Firmness Control™ system. To ensure that the remote you order is compatible with your Sleep Number® bed, please contact Customer Service at 1-888-484-9263.

Sleep Number ® Remote 3.7 5 26 26
Remotes do not last This is the second remote that failed. You can't adjust the bed without remote. The LED display malfunctions, flawed design. October 26, 2014
Classic Remote Failed The top two thirds of the LCD screen on my Classic Series remote control stopped working. It was never abused in any way and only received regular use, but the LCD just quit working. The remote still worked to change the pressure, but I had to guess at the setting number (imagine no being able to see anything but the bottom half of numbers). To change the pressure setting, I need to run it all the way up to 100 and then count the steps downward until I reached the desired setting. I called customer service and all they would do was knock-off some of my replacement cost, which doesn't seem fair. May 8, 2014
Romote replacement is expensive! Bought bed in 2009. Just had to pay over $115.00 to get a new remote control. Because it has a memory which we never used, the basic remote won't work on our bed. The basic remote costs $49.00. February 8, 2014
Sleep number chat line Excellent service from their chat line! I am overseas and chatted to consultant WENDI who was able to sort out my dilemma regarding my remote quickly and efficiently. Highly recommend this service if unable to get joy through other methods. January 30, 2014
Worst Purchase Ever Nine years ago I bought two top of the line Select Comfort Bed, , each one cost me about 3,500 , first year was great, second year had to replace pump, the past couple of years the remote is not working, pump was about 259.00. Lost air or it gains air all by itself, I wake up in the middle of the night because my neck or back is hurting, I have to keep putting air in or letting air out, worst purchase ever. October 30, 2013
Great Service Bought our bed in 2009. Remote just quit working. First the LED quit displaying the complete number so I replaced the battery. Then it didn't display anything. I called customer service and they are sending out a new remote. Wonderful company...wonderful bed!! Great investment for a great night's sleep! June 3, 2013
Remote busted- GREAT customer service My remote failed, put off calling for a new one. When I finally did I was pleased with the quick, FRIENDLY, helpful representative. GREAT customoer service! Sending a new one ASAP! GREAT company!!!!! Have told everybody I know about this bed already, and now will pass on the great service as well!!! April 3, 2013
Remote LED Display Failure This is without a doubt the most comfortable bed I have ever owned. We received 2 wireless remotes with the unit. One remote LED readout failed within 2 years and the 2nd remote failed shortly after that. They were not dropped or abused in any way. I was referred to customer service by a store employee so that they could match up the remotes to the pump that came with the bed. I called, told the rep about the problem with the LED's, and she promptly offered replacements for BOTH remotes FREE OF CHARGE! No hesitation at all. She pulled up my order information and said the remotes would be shipped to my home withing 5-7 days at no charge. The call lasted about 3 minutes. I am a very satisfied with the painless transaction and am a very satisfied customer. February 19, 2013
2 next>>
(24 Questions : 24 Answers)

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Age: 65 or over
Gender: Female
Owner: Yes
Sleep Number: 55
2 years, 2 months ago
Customer avatar
by
papamat
Congers, NY
+1point
1out of 1found this question helpful.
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Answer: 
Thanks for contacting us, papamat. The remote control can only be increased or decreased in increments of 5, but you can reach settings in between those numbers by stopping the pump while it's inflating or deflating to the number you set. If you need any more information, please use the link below to speak with our Live Chat team and one of our agents will be happy to assist you.

http://bit.ly/SNChat

Our Chat agents are available from 7:00 AM to 10:00 PM CT every day.

Have a great day!
Owner: Yes
Sleep Number: 25
2 years, 2 months ago
Customer avatar
by
ChrisV
Sleep Number
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1 answer

How long is the remote under warranty?

Age: 45 to 54
Gender: Female
Owner: Yes
Sleep Number: 65
2 years, 1 month ago
Customer avatar
by
Michelle
Watkinsville, GA, USA
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Answer: 
Hi Michelle, thanks for asking about the Sleep Number Bed Remote! My name is Alan and I work for Sleep Number. All of the components of our bed are covered under the terms of our 20 year limited warranty. If you need more information about this, please use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 10:00 PM CT every day.

http://bit.ly/SNChat

Have a great day Michelle!
2 years, 1 month ago
Customer avatar
by
AlanS
+1point
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1 answer

How do I get directions for my remote control to set the memory

Age: 65 or over
Gender: Female
Owner: Yes
Sleep Number: 35
2 years ago
Customer avatar
by
Elaine
Randolph, MA, USA
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Answer: 
Hi Elaine! One of our Live Chat agents would be happy to walk you through setting the memory for your bed. Please use the link below from 7 AM to 11 PM CT any day of the week when you have a few free minutes at home and we'll get this taken care of for you.

http://bit.ly/SNChat

We'll look forward to hearing from you.
Age: 25 to 34
Gender: Male
Owner: Yes
Sleep Number: 30
2 years ago
Customer avatar
by
ChrisV
Sleep Number
+1point
1out of 1found this answer helpful.
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1 answer

C3/C4 remote same as C2

Is the C3/C4 remote the same for the C2? Still shopping but would like a second remote for a C2 system.
Age: 45 to 54
Gender: Male
Owner: No
1 year, 11 months ago
Customer avatar
by
Kevin
Cadillac, MI, USA
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Answer: 
Hello, Kevin! My name is Alan and I work for Sleep Number. I can gladly answer your question referring to our wireless remote.

All of our Classic series models (c2, c3 and c4) now come with a wireless remote with a digital display that can control both sides of the bed. A second remote can also be added to the order at your request.

If you have any questions regarding our wireless remotes, please feel free to use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 10:00 PM CT every day.

http://bit.ly/SNChat

Have a great day!
1 year, 11 months ago
Customer avatar
by
AlanS
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1 answer

For the remotes, is the battery cover available separately?

Age: 45 to 54
Gender: Male
Owner: Yes
Sleep Number: 100
1 year, 11 months ago
Customer avatar
by
TedH
Fairport, NY 14450, USA
+2points
2out of 2found this question helpful.
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Answer: 
Hello, TedH! My name is Alan and I work for Sleep Number. I can gladly answer your question referring to our remote battery covers.

The battery covers for the wireless remotes are available separately. In order to insure you receive the correct battery cover, I recommend you contact our customer service representatives either through our phone line or out Live Chat agents.

If you would like to receive this cover, please feel free to call our customer service. Customer Service can be reached at 1-888-411-2270 from 8-6 CST, M-F and 8:30-5 CST on Saturday.

Have a great day!
1 year, 11 months ago
Customer avatar
by
AlanS
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Can you get one remote to control both the Flex Fit frame and my sleep number mattress?
Age: 45 to 54
Gender: Male
Owner: Yes
Sleep Number: 45
1 year, 8 months ago
Customer avatar
by
Russell
Maylene, Alabaster, AL 35114, USA
0points
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Answer: 
Hello, Russell! My name is Andy and I work for Sleep Number. I can gladly answer your question referring to our remotes.

The FlexFit and FlexFit PLUS adjustable bases are manufactured by Leggett and Platt, which is a company working with Sleep Number. Because they are manufactured from a different company, we do not currently have one remote to control both the base's adjustable feature as well as the Sleep Number firmness setting.

Here at Sleep Number we are constantly updating our products and coming up with new innovations to help further individualize your sleep experience! We'd recommend checking back here often for updates to our products.

If you have any questions regarding our remotes or adjustable bases, please feel free to use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 11:00 PM CST every day.

http://bit.ly/SNChat

Have a great day!
1 year, 8 months ago
Customer avatar
by
Andy
0points
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is it fixable?
Age: 65 or over
Gender: Male
Owner: Yes
Sleep Number: 45
1 year, 8 months ago
Customer avatar
by
bluenose57
Anchorage AK
0points
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Answers

Answer: 
Hello, Bluenose57! My name is Andy and I work for Sleep Number. I can gladly answer your question referring to your remote.

If you are experiencing any shortages with the wires in the remote, or any strange behavior with the remote, please speak with a Customer Service representative to view the terms of your warranty and get this resolved for you.

Customer Service can be reached at 1-888-411-2270 from 8-6 CST, M-F and 8:30-5 CST on Saturday.

Have a great day!
1 year, 8 months ago
Customer avatar
by
Andy
0points
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1 answer

Remote

Are there remote instructions on-line?
Age: 45 to 54
Gender: Female
Owner: Yes
Sleep Number: 35
1 year, 7 months ago
Customer avatar
by
Elaine
New Jersey
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Answer: 
Thanks for asking, Elaine! Instructions for your remote are available in the owner's manual for your bed. You can find all of our current manuals by using the following link:

http://www.sleepnumber.com/eng/customerService/assemblyPage.cfm

If you don't see your bed listed or you need more information, please click the following link from 7 AM to 11 PM Central Time so our Live Chat team can locate your account and get you the information you need.

http://bit.ly/SNChat

Have a great day!
Age: 25 to 34
Gender: Male
Owner: Yes
Sleep Number: 30
1 year, 7 months ago
Customer avatar
by
ChrisV
Sleep Number
0points
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1 answer

Swapping remotes

Can a wired pump/single remote be swapped out for a wireless dual control?
Owner: Yes
Sleep Number: 35
1 year, 7 months ago
Customer avatar
by
Susan
0points
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Answer: 
Hi Susan, I'm happy to answer that for you! It's not possible to trade your old pump in for a wireless model, but we definitely have a pump system and wireless remote that's compatible with your bed if you'd like to upgrade. Just copy and paste the following link into your browser from 7 AM to 11 PM CT and our Live Chat team will be happy to look up the cost of the upgraded pump for you and get an order started if you're ready.

http://bit.ly/SNChat

Have a wonderful day!
Age: 25 to 34
Gender: Male
Owner: Yes
Sleep Number: 30
1 year, 7 months ago
Customer avatar
by
ChrisV
Sleep Number
+2points
2out of 2found this answer helpful.
Was this helpful?helpful2unhelpful0
Age: 65 or over
Gender: Male
Owner: Yes
Sleep Number: 70
1 year, 6 months ago
Customer avatar
by
wmdowd
Union,sc
0points
0out of 0found this question helpful.
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Answers

Answer: 
Thanks for asking, wmdowd! I'm happy to answer that question for you. The L and R buttons on your remote are designed to line up with the left and right sides of the bed while you're in bed lying on your back. I hope this helps!

If you have any follow up questions or need further assistance, please copy the link below and paste it into your web browser from 7 AM to 11 PM and we'll be happy to continue working with you.

http://bit.ly/SNChat

Have a great day!
Age: 25 to 34
Gender: Male
Owner: Yes
Sleep Number: 30
1 year, 6 months ago
Customer avatar
by
ChrisV
Sleep Number
+1point
1out of 1found this answer helpful.
Was this helpful?helpful1unhelpful0
2 next>>
2 next>>

Sleep Number® Remote

Sleep Number ® Remote 3.7 5 26 26
Remotes do not last This is the second remote that failed. You can't adjust the bed without remote. The LED display malfunctions, flawed design. October 26, 2014
Classic Remote Failed The top two thirds of the LCD screen on my Classic Series remote control stopped working. It was never abused in any way and only received regular use, but the LCD just quit working. The remote still worked to change the pressure, but I had to guess at the setting number (imagine no being able to see anything but the bottom half of numbers). To change the pressure setting, I need to run it all the way up to 100 and then count the steps downward until I reached the desired setting. I called customer service and all they would do was knock-off some of my replacement cost, which doesn't seem fair. May 8, 2014
Romote replacement is expensive! Bought bed in 2009. Just had to pay over $115.00 to get a new remote control. Because it has a memory which we never used, the basic remote won't work on our bed. The basic remote costs $49.00. February 8, 2014
Sleep number chat line Excellent service from their chat line! I am overseas and chatted to consultant WENDI who was able to sort out my dilemma regarding my remote quickly and efficiently. Highly recommend this service if unable to get joy through other methods. January 30, 2014
Worst Purchase Ever Nine years ago I bought two top of the line Select Comfort Bed, , each one cost me about 3,500 , first year was great, second year had to replace pump, the past couple of years the remote is not working, pump was about 259.00. Lost air or it gains air all by itself, I wake up in the middle of the night because my neck or back is hurting, I have to keep putting air in or letting air out, worst purchase ever. October 30, 2013
Great Service Bought our bed in 2009. Remote just quit working. First the LED quit displaying the complete number so I replaced the battery. Then it didn't display anything. I called customer service and they are sending out a new remote. Wonderful company...wonderful bed!! Great investment for a great night's sleep! June 3, 2013
Remote busted- GREAT customer service My remote failed, put off calling for a new one. When I finally did I was pleased with the quick, FRIENDLY, helpful representative. GREAT customoer service! Sending a new one ASAP! GREAT company!!!!! Have told everybody I know about this bed already, and now will pass on the great service as well!!! April 3, 2013
Remote LED Display Failure This is without a doubt the most comfortable bed I have ever owned. We received 2 wireless remotes with the unit. One remote LED readout failed within 2 years and the 2nd remote failed shortly after that. They were not dropped or abused in any way. I was referred to customer service by a store employee so that they could match up the remotes to the pump that came with the bed. I called, told the rep about the problem with the LED's, and she promptly offered replacements for BOTH remotes FREE OF CHARGE! No hesitation at all. She pulled up my order information and said the remotes would be shipped to my home withing 5-7 days at no charge. The call lasted about 3 minutes. I am a very satisfied with the painless transaction and am a very satisfied customer. February 19, 2013
2 next>>
(24 Questions : 24 Answers)

Product Q&A

Ask your questions. Share your answers.

 
 
« Back
 
 
Age: 65 or over
Gender: Female
Owner: Yes
Sleep Number: 55
2 years, 2 months ago
Customer avatar
by
papamat
Congers, NY
+1point
1out of 1found this question helpful.
Was this helpful?helpful1unhelpful0

Answers

Answer: 
Thanks for contacting us, papamat. The remote control can only be increased or decreased in increments of 5, but you can reach settings in between those numbers by stopping the pump while it's inflating or deflating to the number you set. If you need any more information, please use the link below to speak with our Live Chat team and one of our agents will be happy to assist you.

http://bit.ly/SNChat

Our Chat agents are available from 7:00 AM to 10:00 PM CT every day.

Have a great day!
Owner: Yes
Sleep Number: 25
2 years, 2 months ago
Customer avatar
by
ChrisV
Sleep Number
0points
0out of 0found this answer helpful.
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Has expert answer
Has staff answer
 
1 answer

How long is the remote under warranty?

Age: 45 to 54
Gender: Female
Owner: Yes
Sleep Number: 65
2 years, 1 month ago
Customer avatar
by
Michelle
Watkinsville, GA, USA
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hi Michelle, thanks for asking about the Sleep Number Bed Remote! My name is Alan and I work for Sleep Number. All of the components of our bed are covered under the terms of our 20 year limited warranty. If you need more information about this, please use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 10:00 PM CT every day.

http://bit.ly/SNChat

Have a great day Michelle!
2 years, 1 month ago
Customer avatar
by
AlanS
+1point
1out of 1found this answer helpful.
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Has expert answer
Has staff answer
 
1 answer

How do I get directions for my remote control to set the memory

Age: 65 or over
Gender: Female
Owner: Yes
Sleep Number: 35
2 years ago
Customer avatar
by
Elaine
Randolph, MA, USA
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hi Elaine! One of our Live Chat agents would be happy to walk you through setting the memory for your bed. Please use the link below from 7 AM to 11 PM CT any day of the week when you have a few free minutes at home and we'll get this taken care of for you.

http://bit.ly/SNChat

We'll look forward to hearing from you.
Age: 25 to 34
Gender: Male
Owner: Yes
Sleep Number: 30
2 years ago
Customer avatar
by
ChrisV
Sleep Number
+1point
1out of 1found this answer helpful.
Was this helpful?helpful1unhelpful0
Has expert answer
Has staff answer
 
1 answer

C3/C4 remote same as C2

Is the C3/C4 remote the same for the C2? Still shopping but would like a second remote for a C2 system.
Age: 45 to 54
Gender: Male
Owner: No
1 year, 11 months ago
Customer avatar
by
Kevin
Cadillac, MI, USA
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hello, Kevin! My name is Alan and I work for Sleep Number. I can gladly answer your question referring to our wireless remote.

All of our Classic series models (c2, c3 and c4) now come with a wireless remote with a digital display that can control both sides of the bed. A second remote can also be added to the order at your request.

If you have any questions regarding our wireless remotes, please feel free to use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 10:00 PM CT every day.

http://bit.ly/SNChat

Have a great day!
1 year, 11 months ago
Customer avatar
by
AlanS
0points
0out of 0found this answer helpful.
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Has expert answer
Has staff answer
 
1 answer

For the remotes, is the battery cover available separately?

Age: 45 to 54
Gender: Male
Owner: Yes
Sleep Number: 100
1 year, 11 months ago
Customer avatar
by
TedH
Fairport, NY 14450, USA
+2points
2out of 2found this question helpful.
Was this helpful?helpful2unhelpful0

Answers

Answer: 
Hello, TedH! My name is Alan and I work for Sleep Number. I can gladly answer your question referring to our remote battery covers.

The battery covers for the wireless remotes are available separately. In order to insure you receive the correct battery cover, I recommend you contact our customer service representatives either through our phone line or out Live Chat agents.

If you would like to receive this cover, please feel free to call our customer service. Customer Service can be reached at 1-888-411-2270 from 8-6 CST, M-F and 8:30-5 CST on Saturday.

Have a great day!
1 year, 11 months ago
Customer avatar
by
AlanS
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
Can you get one remote to control both the Flex Fit frame and my sleep number mattress?
Age: 45 to 54
Gender: Male
Owner: Yes
Sleep Number: 45
1 year, 8 months ago
Customer avatar
by
Russell
Maylene, Alabaster, AL 35114, USA
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hello, Russell! My name is Andy and I work for Sleep Number. I can gladly answer your question referring to our remotes.

The FlexFit and FlexFit PLUS adjustable bases are manufactured by Leggett and Platt, which is a company working with Sleep Number. Because they are manufactured from a different company, we do not currently have one remote to control both the base's adjustable feature as well as the Sleep Number firmness setting.

Here at Sleep Number we are constantly updating our products and coming up with new innovations to help further individualize your sleep experience! We'd recommend checking back here often for updates to our products.

If you have any questions regarding our remotes or adjustable bases, please feel free to use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 11:00 PM CST every day.

http://bit.ly/SNChat

Have a great day!
1 year, 8 months ago
Customer avatar
by
Andy
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
is it fixable?
Age: 65 or over
Gender: Male
Owner: Yes
Sleep Number: 45
1 year, 8 months ago
Customer avatar
by
bluenose57
Anchorage AK
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hello, Bluenose57! My name is Andy and I work for Sleep Number. I can gladly answer your question referring to your remote.

If you are experiencing any shortages with the wires in the remote, or any strange behavior with the remote, please speak with a Customer Service representative to view the terms of your warranty and get this resolved for you.

Customer Service can be reached at 1-888-411-2270 from 8-6 CST, M-F and 8:30-5 CST on Saturday.

Have a great day!
1 year, 8 months ago
Customer avatar
by
Andy
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
Has expert answer
Has staff answer
 
1 answer

Remote

Are there remote instructions on-line?
Age: 45 to 54
Gender: Female
Owner: Yes
Sleep Number: 35
1 year, 7 months ago
Customer avatar
by
Elaine
New Jersey
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Thanks for asking, Elaine! Instructions for your remote are available in the owner's manual for your bed. You can find all of our current manuals by using the following link:

http://www.sleepnumber.com/eng/customerService/assemblyPage.cfm

If you don't see your bed listed or you need more information, please click the following link from 7 AM to 11 PM Central Time so our Live Chat team can locate your account and get you the information you need.

http://bit.ly/SNChat

Have a great day!
Age: 25 to 34
Gender: Male
Owner: Yes
Sleep Number: 30
1 year, 7 months ago
Customer avatar
by
ChrisV
Sleep Number
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
Has expert answer
Has staff answer
 
1 answer

Swapping remotes

Can a wired pump/single remote be swapped out for a wireless dual control?
Owner: Yes
Sleep Number: 35
1 year, 7 months ago
Customer avatar
by
Susan
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hi Susan, I'm happy to answer that for you! It's not possible to trade your old pump in for a wireless model, but we definitely have a pump system and wireless remote that's compatible with your bed if you'd like to upgrade. Just copy and paste the following link into your browser from 7 AM to 11 PM CT and our Live Chat team will be happy to look up the cost of the upgraded pump for you and get an order started if you're ready.

http://bit.ly/SNChat

Have a wonderful day!
Age: 25 to 34
Gender: Male
Owner: Yes
Sleep Number: 30
1 year, 7 months ago
Customer avatar
by
ChrisV
Sleep Number
+2points
2out of 2found this answer helpful.
Was this helpful?helpful2unhelpful0
Age: 65 or over
Gender: Male
Owner: Yes
Sleep Number: 70
1 year, 6 months ago
Customer avatar
by
wmdowd
Union,sc
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Thanks for asking, wmdowd! I'm happy to answer that question for you. The L and R buttons on your remote are designed to line up with the left and right sides of the bed while you're in bed lying on your back. I hope this helps!

If you have any follow up questions or need further assistance, please copy the link below and paste it into your web browser from 7 AM to 11 PM and we'll be happy to continue working with you.

http://bit.ly/SNChat

Have a great day!
Age: 25 to 34
Gender: Male
Owner: Yes
Sleep Number: 30
1 year, 6 months ago
Customer avatar
by
ChrisV
Sleep Number
+1point
1out of 1found this answer helpful.
Was this helpful?helpful1unhelpful0
2 next>>
2 next>>

Sleep Number® technology is constantly evolving. To ensure that the remote you order is compatible with your Sleep Number® bed, please contact Customer Service at 1-888-484-9263. Regular Hours (central): Mon. - Fri. 8:00 am - 6:00 pm Sat. 8.30 am - 5:00 pm

    $49.99 - $149.99 $49.99 - $149.99
    Reg Price: $49.99 - $149.99
    Your Total Savings: $0.00
    This product is not purchasable at this time.
    Special Financing Available

    Questions? Call 1-888-411-2188

    Find Sleep Number®

    Woodbridge NJ

    171 Route 1 South Suite 1

    Metuchen, NEW JERSEY, 08840-2932

    View Store

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