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Sleep Number® CoolFit Foam Contour Pillow

Sleep Number ® CoolFit ™ Foam Contour Pillow 3.1 5 34 34
Not for stomach sleepers This is a review of the free Sleep Number Pillow that I received for free as part of market research: The pillow arrived nicely packaged. Immediately after opening I noticed a strange smell coming from the pillow. Luckily, the packaging included a card explaining the smell and how to air the pillow to remove the smell. The pillow is beautiful and well made. The cover is high quality with a nice zipper closure. Unfortunately, the pillow did not provide a comfortable night's sleep for me. I am a side and stomach sleeper and the pillow is designed for back/side sleeping. The pillow did stay cool which was nice. I received a free product for the purpose of my review. Opinions are 100% my own. December 3, 2014
Product different than store sample Both my husband & I tried the pillow in the store on two different occasions and agreed it offered head & neck support, plus was comfortable. The store sample was a Queen, we ordered a King but size really should not change the pillow. This is the worse pillow for support. My husband says it feels low, offers no support so I tried. My head felt like it was tilting backwards and within 15 minutes my neck and spine were aching...there is zero support. Perhaps the store sample was made differently but this pillow is going back. October 31, 2014
Horrific Chemical Smell I tried this pillow out in the store and it was nice. They did not have a king size in stock so they shipped it to me. I opened the package and a horrible chemical smell gushed out, I have had these airing out in my garage almost two weeks, brought them in the house to use with the newly arrived bed and they smell horrible. Instant headache! Before I purchased this $189 pillow I asked if they had the same chemical smell as some of the other foam pillows I had smelled, I was assured that sleep number used better materials and there would be no horrible chemical smells. Big lie, I had to take the pillow back to the garage. September 5, 2014
Bad Experience This Coolfit Pilow gives me cold-sweats in the middle of the night. It is not cool the touch like it was in the store, and it's only use really is to be a comfortable pillow that will eventually give you a bad morning. The paper-like wrapper is still on inside the pillow surrounding the foam and I do no want to remove that unless I need to return this item for a new one. Tell me if it does need to be removed or not. August 3, 2014
horrible My husband and I have had these pillows for a year now and these pillows flatten out and have no support. My husband contacted the customer service via chat online and he got told that isn't covered under warranty! stand behind your word! I have woken up with horrible neck and back pains every morning now and I think if we paid what we did for the pillows you should cover it under the warranty! March 15, 2014
I bought this pillow to replace my existing 4" white foam contour pillow that I had and loved for over 5 years. This pillow is awful. It flattens out and provides no support when I sleep on my side and has an overpowering chemical smell. I agree with another reviewer that this product may have a quality control issue, though, since I did try one in the store and it seemed fine. February 24, 2014
So excited...so let down...so soft I can't sleep I wanted this pillow to be all it was described to be. I am a long-time GridZone Contour pillow user. I LOVE that pillow! I needed a second pillow, and thought the cooling design of this pillow would be perfect, as I sleep hot, and my pillow is often damp. So, I ordered the pillow, and couldn't wait for it to arrive. I have tried it three nights now, and have given up. It is worthless! The foam is SOOO soft, that it won't hold my head up! I am 6'2", 195#, with a size 7 1/8" head, and ordered a 6" pillow. I would expect it would hold up my slightly smaller than average head. But within 5 minutes of laying down, my head has sagged to a very uncomfortable angle, as if I was laying on a 2" thick foam pillow. I read the reviews about room temp playing a factor. I try to sleep in a cool room, with the window open. Average nighttime temp is probably 60-64 degrees. Apparently too wam for this bag of mush. On the upside... if you like a REALLY SOFT pillow, and have a light head, in a cold room...the pillow does offer a cooler sleep than any foam pillow I have slept on. I'm bummed they are closing out the GridZone contour pillow! It is far superior, except for the cooling design. I hope they combine the two, and they'll have a winner! As it is, they are dropping the better (reviewed) pillow, according to their customers. February 23, 2014
Too flat - no support I am very small and bought the 4" thick on the recomendation of the sales person. But it flattens out at the touch to about 1 1/2 inches! I will try to exchange for the 5", but seems odd for a 98 pound woman to flatten it the first night. It is comfortable except for this. February 2, 2014
2 next>>
(6 Questions : 7 Answers)

Product Q&A

Ask your questions. Share your answers.

 
 
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2 answers

I sleep on my stomach and my side, is this pillow for me?

Age: 35 to 44
Gender: Male
Owner: No
1 week, 3 days ago
Customer avatar
by
Kevin
South Carolina, USA
0points
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Answer: 
Hi Kevin, thanks for taking the time to share your question about our CoolFit ™ Foam Contour Pillow. As everyone sleeps differently, the right pillow for you can be difficult to determine. We recommend taking the short quiz below from our website that will help you determine which of our pillows will be the best fit for your unique sleeping needs.

http://www.sleepnumber.com/pillow-finder

If you have any other questions about our bedding collection, please feel free to simply post them here, or you can copy the link below and paste it into your web browser from 7AM-11PM CST seven days a week to connect with our Live Chat Agents who can also help answer any questions you may have.

http://bit.ly/SNChat

Happy shopping!
1 week, 3 days ago
Customer avatar
by
AlanS
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Answer: 
I have the 4" version of this pillow. I use the shorter side when I'm on my stomach and the thicker side when I'm on my side. I'm assuming you're a guy, so this bigger version of the pillow would probably work better for you.
Age: 45 to 54
Gender: Female
Owner: Yes
Sleep Number: 40
4 days ago
Customer avatar
by
Care
0points
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My husband has a pillow like this one and I'd like to buy one just like it for myself. However, I don't know whether he has the 5'' or the 6'' density/height pillow.

(This question is in regards to Sleep Number® CoolFit™ Foam Contour Pillow.)

Thank you!
Age: 18 to 24
Gender: Female
Owner: No
1 year, 11 months ago
Customer avatar
by
007purpleroses
Redmond, WA
+1point
1out of 1found this question helpful.
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Answers

Answer: 
Hi 007purpleroses, my name is Alan and I work for Sleep Number. The height/density you're referring to there is the height of the top of the contour section of the pillow itself. We typically will recommend the 6" height profile for side sleepers with broader shoulders, and the 5" height profile for side sleepers with narrower shoulders. If you need more information about this, please use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 10:00 PM CT every day.

http://bit.ly/SNChat
1 year, 11 months ago
Customer avatar
by
AlanS
0points
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1 answer

What is the length of the king size pillow?

Age: 65 or over
Gender: Male
Owner: No
1 year, 9 months ago
Customer avatar
by
chippendog
Central Florida
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Answer: 
Hi Chippendog, the dimensions of the King CoolFit Contour pillow are 30" wide by 15" long. If you need any more information, please contact our Live Chat team using the link below.

http://bit.ly/SNChat

Our agents are available to assist you from 7 AM to 11 PM CT every day. Have a great day!
Age: 25 to 34
Gender: Male
Owner: Yes
Sleep Number: 30
1 year, 6 months ago
Customer avatar
by
ChrisV
Sleep Number
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1 answer

How do you clean/sanitize the foam pillow if needed?

1 year ago
Customer avatar
by
FSUDAL
-2points
0out of 2found this question helpful.
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Answers

Answer: 
Hi FSUDAL, thanks for asking! Foam pillows can't be washed or dried because doing so can damage the product, so we recommend covering the pillow with a pillow protector to protect it from spills and accidents. If the pillow happens to get stained, you can clean it by spot cleaning the CoolFit™ pillow with warm water and a mild detergent and then allowing the pillow to air dry until it's completely dry before using it again.

I hope this information helps you! If you have any follow-up questions, please just copy the link below and paste it into your web browser anytime from 7 AM to 11 PM CT and we'll be happy to continue working with you.

http://bit.ly/SNChat

Have a great day!
Age: 25 to 34
Gender: Male
Owner: Yes
Sleep Number: 30
1 year ago
Customer avatar
by
ChrisV
Sleep Number
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
Age: 55 to 64
Gender: Female
Owner: Yes
Sleep Number: 45
11 months ago
Customer avatar
by
Theresa
+1point
1out of 1found this question helpful.
Was this helpful?helpful1unhelpful0

Answers

Answer: 
Hi Theresa, thanks for giving me a chance to answer this for you! The scent you mentioned is normally really faint and should fade within a week or so of use. We definitely have some steps you can use to help it fade faster, however, and we'd be happy to walk you through them if you can copy the link below and paste it into your web browser anytime from 7 AM to 11 PM CT so we can get started.

http://bit.ly/SNChat

We’ll look forward to hearing from you soon!
Age: 25 to 34
Gender: Male
Owner: Yes
Sleep Number: 30
11 months ago
Customer avatar
by
ChrisV
Sleep Number
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
Has expert answer
Has staff answer
 
1 answer

What are the measurements of this particular pillow?

Cool fit memory foam pillow - standard size measurements & classic size measurements?
Age: 55 to 64
Gender: Female
Owner: Yes
8 months ago
Customer avatar
by
Marie
New York
0points
0out of 0found this question helpful.
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Answers

Answer: 
Hi Marie, thanks so much for taking the time to ask about the measurements of our CoolFit Foam Contour Pillow. I'm happy to help answer this for you.

Our CoolFit Foam Contour Pillow will come in three different height profiles; 4", 5" and 6". In all three of those heights the pillow will be the same 21" length by 15" width in a standard size and 30" length by 15" width in a king size.

If you need more information on our CoolFit Contour Pillow, please feel free to simply post another question, or you can copy the link below and paste it into your web browser from 7AM-11PM CST seven days a week to connect with a member of our Live Chat Team.

http://bit.ly/SNRemote

Have a great day, Marie!
8 months ago
Customer avatar
by
AlanS
0points
0out of 0found this answer helpful.
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1 of 1

  • Gel technology works within memory foam to create a cool, comfortable sleep experience
  • Exclusive wave design lets air flow freely
  • Contour shape provides neck support

    $90.99 - $125.99 $129.99 - $179.99
    Sale Ends:  12/24/2014
    Reg Price: $129.99 - $179.99
    Your Total Savings: $39.00 - $54.00
    Special Financing Available

    Questions? Call 1-888-411-2188


    Sleep Number® CoolFit Foam Contour Pillow 

    Like memory foam but concerned about its hot reputation? You'll love our CoolFit Foam bedding. A breakthrough in sleeping comfort, gel technology enhances memory foam to create a cool, comfortable sleep experience. In addition, an exclusive wave design lets air flow freely through zones that move as you do. Hypoallergenic. 300-thread-count cotton cover. Also available in classic shape. CoolFit Memory Foam Contour Pillows are made in USA of imported materials.

    NOTE: Memory foam contains polyurethane.

    Product care:
    Cover: Wash in warm water, tumble dry low and do not bleach
    Pillow: Spot clean with mild detergent, air dry away from direct sunlight and heat. Do not machine wash.

    Warranty: 5-Year Limited Warranty

    Sleep Number ® CoolFit ™ Foam Contour Pillow 3.1 5 34 34
    Not for stomach sleepers This is a review of the free Sleep Number Pillow that I received for free as part of market research: The pillow arrived nicely packaged. Immediately after opening I noticed a strange smell coming from the pillow. Luckily, the packaging included a card explaining the smell and how to air the pillow to remove the smell. The pillow is beautiful and well made. The cover is high quality with a nice zipper closure. Unfortunately, the pillow did not provide a comfortable night's sleep for me. I am a side and stomach sleeper and the pillow is designed for back/side sleeping. The pillow did stay cool which was nice. I received a free product for the purpose of my review. Opinions are 100% my own. December 3, 2014
    Product different than store sample Both my husband & I tried the pillow in the store on two different occasions and agreed it offered head & neck support, plus was comfortable. The store sample was a Queen, we ordered a King but size really should not change the pillow. This is the worse pillow for support. My husband says it feels low, offers no support so I tried. My head felt like it was tilting backwards and within 15 minutes my neck and spine were aching...there is zero support. Perhaps the store sample was made differently but this pillow is going back. October 31, 2014
    Horrific Chemical Smell I tried this pillow out in the store and it was nice. They did not have a king size in stock so they shipped it to me. I opened the package and a horrible chemical smell gushed out, I have had these airing out in my garage almost two weeks, brought them in the house to use with the newly arrived bed and they smell horrible. Instant headache! Before I purchased this $189 pillow I asked if they had the same chemical smell as some of the other foam pillows I had smelled, I was assured that sleep number used better materials and there would be no horrible chemical smells. Big lie, I had to take the pillow back to the garage. September 5, 2014
    Bad Experience This Coolfit Pilow gives me cold-sweats in the middle of the night. It is not cool the touch like it was in the store, and it's only use really is to be a comfortable pillow that will eventually give you a bad morning. The paper-like wrapper is still on inside the pillow surrounding the foam and I do no want to remove that unless I need to return this item for a new one. Tell me if it does need to be removed or not. August 3, 2014
    horrible My husband and I have had these pillows for a year now and these pillows flatten out and have no support. My husband contacted the customer service via chat online and he got told that isn't covered under warranty! stand behind your word! I have woken up with horrible neck and back pains every morning now and I think if we paid what we did for the pillows you should cover it under the warranty! March 15, 2014
    I bought this pillow to replace my existing 4" white foam contour pillow that I had and loved for over 5 years. This pillow is awful. It flattens out and provides no support when I sleep on my side and has an overpowering chemical smell. I agree with another reviewer that this product may have a quality control issue, though, since I did try one in the store and it seemed fine. February 24, 2014
    So excited...so let down...so soft I can't sleep I wanted this pillow to be all it was described to be. I am a long-time GridZone Contour pillow user. I LOVE that pillow! I needed a second pillow, and thought the cooling design of this pillow would be perfect, as I sleep hot, and my pillow is often damp. So, I ordered the pillow, and couldn't wait for it to arrive. I have tried it three nights now, and have given up. It is worthless! The foam is SOOO soft, that it won't hold my head up! I am 6'2", 195#, with a size 7 1/8" head, and ordered a 6" pillow. I would expect it would hold up my slightly smaller than average head. But within 5 minutes of laying down, my head has sagged to a very uncomfortable angle, as if I was laying on a 2" thick foam pillow. I read the reviews about room temp playing a factor. I try to sleep in a cool room, with the window open. Average nighttime temp is probably 60-64 degrees. Apparently too wam for this bag of mush. On the upside... if you like a REALLY SOFT pillow, and have a light head, in a cold room...the pillow does offer a cooler sleep than any foam pillow I have slept on. I'm bummed they are closing out the GridZone contour pillow! It is far superior, except for the cooling design. I hope they combine the two, and they'll have a winner! As it is, they are dropping the better (reviewed) pillow, according to their customers. February 23, 2014
    Too flat - no support I am very small and bought the 4" thick on the recomendation of the sales person. But it flattens out at the touch to about 1 1/2 inches! I will try to exchange for the 5", but seems odd for a 98 pound woman to flatten it the first night. It is comfortable except for this. February 2, 2014
    2 next>>
    (6 Questions : 7 Answers)

    Product Q&A

    Ask your questions. Share your answers.

     
     
    « Back
     
     
    Has expert answer
    Has staff answer
     
    2 answers

    I sleep on my stomach and my side, is this pillow for me?

    Age: 35 to 44
    Gender: Male
    Owner: No
    1 week, 3 days ago
    Customer avatar
    by
    Kevin
    South Carolina, USA
    0points
    0out of 0found this question helpful.
    Was this helpful?helpful0unhelpful0

    Answers

    Answer: 
    Hi Kevin, thanks for taking the time to share your question about our CoolFit ™ Foam Contour Pillow. As everyone sleeps differently, the right pillow for you can be difficult to determine. We recommend taking the short quiz below from our website that will help you determine which of our pillows will be the best fit for your unique sleeping needs.

    http://www.sleepnumber.com/pillow-finder

    If you have any other questions about our bedding collection, please feel free to simply post them here, or you can copy the link below and paste it into your web browser from 7AM-11PM CST seven days a week to connect with our Live Chat Agents who can also help answer any questions you may have.

    http://bit.ly/SNChat

    Happy shopping!
    1 week, 3 days ago
    Customer avatar
    by
    AlanS
    0points
    0out of 0found this answer helpful.
    Was this helpful?helpful0unhelpful0

    Answer: 
    I have the 4" version of this pillow. I use the shorter side when I'm on my stomach and the thicker side when I'm on my side. I'm assuming you're a guy, so this bigger version of the pillow would probably work better for you.
    Age: 45 to 54
    Gender: Female
    Owner: Yes
    Sleep Number: 40
    4 days ago
    Customer avatar
    by
    Care
    0points
    0out of 0found this answer helpful.
    Was this helpful?helpful0unhelpful0
    My husband has a pillow like this one and I'd like to buy one just like it for myself. However, I don't know whether he has the 5'' or the 6'' density/height pillow.

    (This question is in regards to Sleep Number® CoolFit™ Foam Contour Pillow.)

    Thank you!
    Age: 18 to 24
    Gender: Female
    Owner: No
    1 year, 11 months ago
    Customer avatar
    by
    007purpleroses
    Redmond, WA
    +1point
    1out of 1found this question helpful.
    Was this helpful?helpful1unhelpful0

    Answers

    Answer: 
    Hi 007purpleroses, my name is Alan and I work for Sleep Number. The height/density you're referring to there is the height of the top of the contour section of the pillow itself. We typically will recommend the 6" height profile for side sleepers with broader shoulders, and the 5" height profile for side sleepers with narrower shoulders. If you need more information about this, please use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 10:00 PM CT every day.

    http://bit.ly/SNChat
    1 year, 11 months ago
    Customer avatar
    by
    AlanS
    0points
    0out of 0found this answer helpful.
    Was this helpful?helpful0unhelpful0
    Has expert answer
    Has staff answer
     
    1 answer

    What is the length of the king size pillow?

    Age: 65 or over
    Gender: Male
    Owner: No
    1 year, 9 months ago
    Customer avatar
    by
    chippendog
    Central Florida
    0points
    0out of 0found this question helpful.
    Was this helpful?helpful0unhelpful0

    Answers

    Answer: 
    Hi Chippendog, the dimensions of the King CoolFit Contour pillow are 30" wide by 15" long. If you need any more information, please contact our Live Chat team using the link below.

    http://bit.ly/SNChat

    Our agents are available to assist you from 7 AM to 11 PM CT every day. Have a great day!
    Age: 25 to 34
    Gender: Male
    Owner: Yes
    Sleep Number: 30
    1 year, 6 months ago
    Customer avatar
    by
    ChrisV
    Sleep Number
    0points
    0out of 0found this answer helpful.
    Was this helpful?helpful0unhelpful0
    Has expert answer
    Has staff answer
     
    1 answer

    How do you clean/sanitize the foam pillow if needed?

    1 year ago
    Customer avatar
    by
    FSUDAL
    -2points
    0out of 2found this question helpful.
    Was this helpful?helpful0unhelpful2

    Answers

    Answer: 
    Hi FSUDAL, thanks for asking! Foam pillows can't be washed or dried because doing so can damage the product, so we recommend covering the pillow with a pillow protector to protect it from spills and accidents. If the pillow happens to get stained, you can clean it by spot cleaning the CoolFit™ pillow with warm water and a mild detergent and then allowing the pillow to air dry until it's completely dry before using it again.

    I hope this information helps you! If you have any follow-up questions, please just copy the link below and paste it into your web browser anytime from 7 AM to 11 PM CT and we'll be happy to continue working with you.

    http://bit.ly/SNChat

    Have a great day!
    Age: 25 to 34
    Gender: Male
    Owner: Yes
    Sleep Number: 30
    1 year ago
    Customer avatar
    by
    ChrisV
    Sleep Number
    0points
    0out of 0found this answer helpful.
    Was this helpful?helpful0unhelpful0
    Age: 55 to 64
    Gender: Female
    Owner: Yes
    Sleep Number: 45
    11 months ago
    Customer avatar
    by
    Theresa
    +1point
    1out of 1found this question helpful.
    Was this helpful?helpful1unhelpful0

    Answers

    Answer: 
    Hi Theresa, thanks for giving me a chance to answer this for you! The scent you mentioned is normally really faint and should fade within a week or so of use. We definitely have some steps you can use to help it fade faster, however, and we'd be happy to walk you through them if you can copy the link below and paste it into your web browser anytime from 7 AM to 11 PM CT so we can get started.

    http://bit.ly/SNChat

    We’ll look forward to hearing from you soon!
    Age: 25 to 34
    Gender: Male
    Owner: Yes
    Sleep Number: 30
    11 months ago
    Customer avatar
    by
    ChrisV
    Sleep Number
    0points
    0out of 0found this answer helpful.
    Was this helpful?helpful0unhelpful0
    Has expert answer
    Has staff answer
     
    1 answer

    What are the measurements of this particular pillow?

    Cool fit memory foam pillow - standard size measurements & classic size measurements?
    Age: 55 to 64
    Gender: Female
    Owner: Yes
    8 months ago
    Customer avatar
    by
    Marie
    New York
    0points
    0out of 0found this question helpful.
    Was this helpful?helpful0unhelpful0

    Answers

    Answer: 
    Hi Marie, thanks so much for taking the time to ask about the measurements of our CoolFit Foam Contour Pillow. I'm happy to help answer this for you.

    Our CoolFit Foam Contour Pillow will come in three different height profiles; 4", 5" and 6". In all three of those heights the pillow will be the same 21" length by 15" width in a standard size and 30" length by 15" width in a king size.

    If you need more information on our CoolFit Contour Pillow, please feel free to simply post another question, or you can copy the link below and paste it into your web browser from 7AM-11PM CST seven days a week to connect with a member of our Live Chat Team.

    http://bit.ly/SNRemote

    Have a great day, Marie!
    8 months ago
    Customer avatar
    by
    AlanS
    0points
    0out of 0found this answer helpful.
    Was this helpful?helpful0unhelpful0
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    21100 Dulles Town Ctr Sp F212

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