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Sleep Number® Pillowology® Inner Core

Sleep Number ® Pillowology ® Inner Core 3.1 5 11 11
Disappointed I received my king size down inner core and outer shell Pillowology pillow a few days ago. I finally tried it out for the first time last night. I was a little worried while I was in the store that the pillow might be a little to high and to fluffy. Well, that is not the case at all! The pillow is ridiculously flat. I was wondering if I possibly received the wrong pillow because it is completely different than the one I tried in the store. I am really disappointed. January 4, 2015
The manager of my local Sleep number store told me this would be the perfect pillow for me, and the one in the store wasn't flat and had great support. I was disappointed to find that when mine came in, I'd have to separate it and fluff it in the dryer every night, only to have it go flat again halfway through the night. If only it stayed fluffed, it would be the perfect pillow! December 30, 2014
Small For the price I think these pillows are ridiculously small for a standard size pillow. Bought standard size pillows from sleep number in the past and that pillow is bigger! Giving our 4 pillows we bought to our daughters. Very poor sis quality. Very disappointed. September 5, 2014
Finally Wore Them Out After 5 Years We have *loved* our Sleep Number pillows. I'm here reviewing this product because it's finally time to replace them after nightly use and regular washing (at least 6 times per year). After 5 years, they've finally worn out. We got the memory foam inserts and the down alternative shell. I actually think that the inserts still have some life in them. Even if we replace both components, it will have been money very well spent. And would I recommend them? Yes! I've recommended them multiple times since purchasing. My family gave them to each other as gifts one Christmas. :) April 1, 2014
Down Alternative Core Needs Improvement The "Pillowology" concept is a great one, with a quality outer "shell" that lets you select and replace the inner cores. While the shell/case components are of a very high quality, the down alternative core that I selected did not hold up. Within just a couple months, the core had broken down to virtually nothing (as another reviewer correctly stated, it could be rolled into a ball). I am going to try one of the other cores and see if I get better results. The down alternative just didn't work for me. January 31, 2014
Starflower I have paid over $100 for pillows of all kinds in the past. I start out on my back but am a side sleeper. I like a soft pillow but with neck support. I've always had pillow issues. Either they are too high, flatten out; there's always something and I awaken exhausted each and every night from trying to get my head comfortable. I recently bought a down outer with the silver inner core. I love it. I think I found the perfect pillow as last night I didn't have to rearrange my pillow once. It is so comfortable. Thank you Sleep Number. December 3, 2012
the pillow does go flat i like a very firm pillow. After a long and hard decision to purchase a sleep number bed, my husband and I tried out some pillows. I like this inner pillow at first, but couple months later, my head is flat and it feels like i go down to the bed when laying on it. i am so disappointed because of the money that we spent and plus that we love our bed. Confused if i should try another one! March 8, 2012
Create your own headache We bought the sleep number bed and pillows in November. Since then I have been fighting with pillows. I started with the contour memory foam it was ok, but still not comfortable, switched to standard memory foam even worse didn't sleep at all. Went back in had a pillow consult we settled with the create your own down fill and the extra firm foam insert. The first night amazing I finally slept second night the same, by the 3rd night I started getting up to rotate my pillow by 5 days my super firm pillow could be crumpled into a ball because the firmness went away. Called them said it was a defect sent me a new core, tried it out first night was ok, but by the second night it was back to a crumpled ball. Decided to take both "firm" inserts and put them inside the pillow. Sleep one amazing, sleep two amazing, I thought I finally got it right, by the 3rd night I was up switching my pillow around, and fluffing it in the middle of the night. The 4th night I wasn't sleeping again, and have been attempting to sleep on the couch. The customer service has been amazing, and wonderful they do want to make you sleep better, but I am not sure what is up with this product that it just can't stay firm. I don't know why I am having these problems over and over. My husband picked one pillow and has slept great since we bought it. I don't have an abnormally large head so I am not sure why the pillows I choose break down so fast. The bed has been great when I have been able to sleep in it. I just wish the firm pillow would stay firm and not break down in a week, I could understand breaking down 6 months, a year and so on but not a week. I wonder if anyone else has this issue, but doesn't say anything. I really wish that it could just stay perfect the way it was the first night. December 28, 2011
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(3 Questions : 3 Answers)

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Pillowology Outer Cover

I have a pillowology pillow but would like to change the fill - I cannot get it to fluff back up in the middle so would like to try the memory foam. Question: may I just replace the inner part of the pillow?
Thank you, Susan H
Age: 55 to 64
Gender: Female
Owner: Yes
Sleep Number: 35
2 years, 1 month ago
Customer avatar
by
Sarah12
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Answer: 
Hi Sarah12, thanks for asking about the Pillowology Inner Core! My name is Alan and I work for Sleep Number.

You certainly can replace the Inner Core of the Pillowology pillow at any time with any of our Inner Core options. If you'd like help determining which of our Inner Core choices may be right for you, please use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 10:00 PM CT every day.

http://bit.ly/SNChat

Have a great day!
2 years, 1 month ago
Customer avatar
by
AlanS
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thank you

and I own a sleep number bed.
Age: 55 to 64
Gender: Female
Owner: Yes
Sleep Number: 60
1 year ago
Customer avatar
by
bjkyletx
Kyle, TX, USA
-2points
0out of 2found this question helpful.
Was this helpful?helpful0unhelpful2

Answers

Answer: 
Thanks for asking about our Pillowology pillows, bjkletx! Have you had a chance to use our Pillow Creation Tool yet? This online tool gives some additional information on each of your Inner Core, Outer Shell, and pillowcase options, including more product descriptions and a firmness reading to help you make your decision. I’ve included a link to that tool below in case you'd like to try it out.

http://www.sleepnumber.com/eng/testimonials/redirect.cfm?sectionID=b2c/pillowology/pillowology.cfm

If you haven't purchased one of our Pillowology pillows before, you might want to consider visiting your local store before you make your decision. Our sales team has demo models of each pillow component available so you can try the combinations that interest you while lying on a bed similar to yours at your preferred Sleep Number® setting. This is one of the best ways to be sure you like the product you're ordering before you buy.

If you're still looking for more information or need help finding a local store, your best bet is to get in touch with us live so we can go through each of your options one by one and you can ask additional questions if necessary. You can reach us directly by clicking the link below anytime from 7 AM to 11PM CT.

http://bit.ly/SNChat

Have a great day!
Age: 25 to 34
Gender: Male
Owner: Yes
Sleep Number: 30
1 year ago
Customer avatar
by
ChrisV
Sleep Number
-9points
0out of 9found this answer helpful.
Was this helpful?helpful0unhelpful9
Has expert answer
Has staff answer
 
1 answer

Are the inner core with memory foam and outer case washable

I want to purchase a memory foam pillow with inner core and outer case. I saw this in a SN store in MI, and was not sure if the pillow was actually washable.
Age: 55 to 64
Gender: Male
Owner: Yes
Sleep Number: 45
2 years ago
Customer avatar
by
Rick
Massena, NY 13662, USA
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Answers

Answer: 
Hi Rick, thanks for taking the time to ask about our Pillowology pillows! My name is Alan and I work for Sleep Number.

All of our Pillowology options that include memory foam are not washable, we recommend spot cleaning if necessary and allowing them to air dry away from direct sunlight and heat.

If you need more information about this, please use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 10:00 PM CT every day.

http://bit.ly/SNChat

Have a great day Rick!
2 years ago
Customer avatar
by
AlanS
0points
0out of 0found this answer helpful.
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  • 2nd step in easy 1-2-3 process
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    $12.50 - $62.99 $24.99 - $89.99
    Sale Ends:  04/04/2015
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    Questions? Call 1-888-411-2188


    Sleep Number® Pillowology® Inner Core 

    Sleep Number® Pillowology® Inner Core: Create Your Perfect PillowSM Step 2Whether you love the softness of down, or the pressure-relieving support of memory foam, now there?s a way to choose precisely what you want in your perfect pillow. Click to see how easy it is to Create Your Perfect Pillow.The inner pillow support core provides the firmness that?s perfect for you, from soft to extra-firm. Or, choose more than one core and change it out based on your needs. Pillowology® Inner Cores are made in USA of imported materials.

    NOTE: Memory foam contains polyurethane.

    Warranty: 5-Year Limited Warranty

    Sleep Number ® Pillowology ® Inner Core 3.1 5 11 11
    Disappointed I received my king size down inner core and outer shell Pillowology pillow a few days ago. I finally tried it out for the first time last night. I was a little worried while I was in the store that the pillow might be a little to high and to fluffy. Well, that is not the case at all! The pillow is ridiculously flat. I was wondering if I possibly received the wrong pillow because it is completely different than the one I tried in the store. I am really disappointed. January 4, 2015
    The manager of my local Sleep number store told me this would be the perfect pillow for me, and the one in the store wasn't flat and had great support. I was disappointed to find that when mine came in, I'd have to separate it and fluff it in the dryer every night, only to have it go flat again halfway through the night. If only it stayed fluffed, it would be the perfect pillow! December 30, 2014
    Small For the price I think these pillows are ridiculously small for a standard size pillow. Bought standard size pillows from sleep number in the past and that pillow is bigger! Giving our 4 pillows we bought to our daughters. Very poor sis quality. Very disappointed. September 5, 2014
    Finally Wore Them Out After 5 Years We have *loved* our Sleep Number pillows. I'm here reviewing this product because it's finally time to replace them after nightly use and regular washing (at least 6 times per year). After 5 years, they've finally worn out. We got the memory foam inserts and the down alternative shell. I actually think that the inserts still have some life in them. Even if we replace both components, it will have been money very well spent. And would I recommend them? Yes! I've recommended them multiple times since purchasing. My family gave them to each other as gifts one Christmas. :) April 1, 2014
    Down Alternative Core Needs Improvement The "Pillowology" concept is a great one, with a quality outer "shell" that lets you select and replace the inner cores. While the shell/case components are of a very high quality, the down alternative core that I selected did not hold up. Within just a couple months, the core had broken down to virtually nothing (as another reviewer correctly stated, it could be rolled into a ball). I am going to try one of the other cores and see if I get better results. The down alternative just didn't work for me. January 31, 2014
    Starflower I have paid over $100 for pillows of all kinds in the past. I start out on my back but am a side sleeper. I like a soft pillow but with neck support. I've always had pillow issues. Either they are too high, flatten out; there's always something and I awaken exhausted each and every night from trying to get my head comfortable. I recently bought a down outer with the silver inner core. I love it. I think I found the perfect pillow as last night I didn't have to rearrange my pillow once. It is so comfortable. Thank you Sleep Number. December 3, 2012
    the pillow does go flat i like a very firm pillow. After a long and hard decision to purchase a sleep number bed, my husband and I tried out some pillows. I like this inner pillow at first, but couple months later, my head is flat and it feels like i go down to the bed when laying on it. i am so disappointed because of the money that we spent and plus that we love our bed. Confused if i should try another one! March 8, 2012
    Create your own headache We bought the sleep number bed and pillows in November. Since then I have been fighting with pillows. I started with the contour memory foam it was ok, but still not comfortable, switched to standard memory foam even worse didn't sleep at all. Went back in had a pillow consult we settled with the create your own down fill and the extra firm foam insert. The first night amazing I finally slept second night the same, by the 3rd night I started getting up to rotate my pillow by 5 days my super firm pillow could be crumpled into a ball because the firmness went away. Called them said it was a defect sent me a new core, tried it out first night was ok, but by the second night it was back to a crumpled ball. Decided to take both "firm" inserts and put them inside the pillow. Sleep one amazing, sleep two amazing, I thought I finally got it right, by the 3rd night I was up switching my pillow around, and fluffing it in the middle of the night. The 4th night I wasn't sleeping again, and have been attempting to sleep on the couch. The customer service has been amazing, and wonderful they do want to make you sleep better, but I am not sure what is up with this product that it just can't stay firm. I don't know why I am having these problems over and over. My husband picked one pillow and has slept great since we bought it. I don't have an abnormally large head so I am not sure why the pillows I choose break down so fast. The bed has been great when I have been able to sleep in it. I just wish the firm pillow would stay firm and not break down in a week, I could understand breaking down 6 months, a year and so on but not a week. I wonder if anyone else has this issue, but doesn't say anything. I really wish that it could just stay perfect the way it was the first night. December 28, 2011
    2 next>>
    (3 Questions : 3 Answers)

    Product Q&A

    Ask your questions. Share your answers.

     
     
    « Back
     
     
    Has expert answer
    Has staff answer
     
    1 answer

    Pillowology Outer Cover

    I have a pillowology pillow but would like to change the fill - I cannot get it to fluff back up in the middle so would like to try the memory foam. Question: may I just replace the inner part of the pillow?
    Thank you, Susan H
    Age: 55 to 64
    Gender: Female
    Owner: Yes
    Sleep Number: 35
    2 years, 1 month ago
    Customer avatar
    by
    Sarah12
    0points
    0out of 0found this question helpful.
    Was this helpful?helpful0unhelpful0

    Answers

    Answer: 
    Hi Sarah12, thanks for asking about the Pillowology Inner Core! My name is Alan and I work for Sleep Number.

    You certainly can replace the Inner Core of the Pillowology pillow at any time with any of our Inner Core options. If you'd like help determining which of our Inner Core choices may be right for you, please use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 10:00 PM CT every day.

    http://bit.ly/SNChat

    Have a great day!
    2 years, 1 month ago
    Customer avatar
    by
    AlanS
    0points
    0out of 0found this answer helpful.
    Was this helpful?helpful0unhelpful0
    thank you

    and I own a sleep number bed.
    Age: 55 to 64
    Gender: Female
    Owner: Yes
    Sleep Number: 60
    1 year ago
    Customer avatar
    by
    bjkyletx
    Kyle, TX, USA
    -2points
    0out of 2found this question helpful.
    Was this helpful?helpful0unhelpful2

    Answers

    Answer: 
    Thanks for asking about our Pillowology pillows, bjkletx! Have you had a chance to use our Pillow Creation Tool yet? This online tool gives some additional information on each of your Inner Core, Outer Shell, and pillowcase options, including more product descriptions and a firmness reading to help you make your decision. I’ve included a link to that tool below in case you'd like to try it out.

    http://www.sleepnumber.com/eng/testimonials/redirect.cfm?sectionID=b2c/pillowology/pillowology.cfm

    If you haven't purchased one of our Pillowology pillows before, you might want to consider visiting your local store before you make your decision. Our sales team has demo models of each pillow component available so you can try the combinations that interest you while lying on a bed similar to yours at your preferred Sleep Number® setting. This is one of the best ways to be sure you like the product you're ordering before you buy.

    If you're still looking for more information or need help finding a local store, your best bet is to get in touch with us live so we can go through each of your options one by one and you can ask additional questions if necessary. You can reach us directly by clicking the link below anytime from 7 AM to 11PM CT.

    http://bit.ly/SNChat

    Have a great day!
    Age: 25 to 34
    Gender: Male
    Owner: Yes
    Sleep Number: 30
    1 year ago
    Customer avatar
    by
    ChrisV
    Sleep Number
    -9points
    0out of 9found this answer helpful.
    Was this helpful?helpful0unhelpful9
    Has expert answer
    Has staff answer
     
    1 answer

    Are the inner core with memory foam and outer case washable

    I want to purchase a memory foam pillow with inner core and outer case. I saw this in a SN store in MI, and was not sure if the pillow was actually washable.
    Age: 55 to 64
    Gender: Male
    Owner: Yes
    Sleep Number: 45
    2 years ago
    Customer avatar
    by
    Rick
    Massena, NY 13662, USA
    0points
    0out of 0found this question helpful.
    Was this helpful?helpful0unhelpful0

    Answers

    Answer: 
    Hi Rick, thanks for taking the time to ask about our Pillowology pillows! My name is Alan and I work for Sleep Number.

    All of our Pillowology options that include memory foam are not washable, we recommend spot cleaning if necessary and allowing them to air dry away from direct sunlight and heat.

    If you need more information about this, please use the link below to speak with a member of our Live Chat team who will be happy to assist you. Our Chat agents are available from 7:00 AM to 10:00 PM CT every day.

    http://bit.ly/SNChat

    Have a great day Rick!
    2 years ago
    Customer avatar
    by
    AlanS
    0points
    0out of 0found this answer helpful.
    Was this helpful?helpful0unhelpful0
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