SET IT UP

Before you begin, assemble your bed according to the assembly instructions in your manual. Make sure your Firmness Control System is securely plugged in and check that the air hose connections are securely attached to the air chamber(s).

  • Begin by turning on your device’s Bluetooth function.
  • Get the SleepIQ app or login to your SleepIQ account on your device.
  • Make sure you are within 8 feet of the bed you are pairing.
  • Tap on Remote, and tap the bed you would like to pair to SleepIQ System.
  • The SleepIQ app will guide you through the pairing process. You will be asked to enter your Wi-Fi password to complete pairing. Passwords are case sensitive. If unable to complete pairing, you will still be able to use the remote feature on the SleepIQ app to control your bed, however, your bed will not record your sleep data until connected to Wi-Fi.

Headboard Brackets and Footboard brackets are sold separately and can be added on to any mattress and modular base set. Sleep Number Modular Base Legs are required to attach a headboard or footboard to your modular base. These brackets are only necessary if your bedroom furniture does not already have brackets to attach to frame/base.

FlexFit headboard brackets are sold separately, and can be added on to any FlexFit Adjustable Base. A footboard is not compatible with a FlexFit Adjustable base, because the base needs space to adjust. Headboard brackets can be used with the standard size legs included with your FlexFit Adjustable base. For a full selection legs and accessories options please refer to the FlexFit Assembly Guide. FlexFit headboard brackets, legs and additional accessories can be ordered in Sleep Number stores or by contacting Customer Service.

The height of your bed will be determined by your mattress model, base (modular, FlexFit or none), legs/frame option and the furniture you place your bed on at home. See the specifications of our different options below.

A Sleep Number bed requires a firm flat surface to evenly support the air chambers inside your bed. A traditional box spring does not provide the support required for a Sleep Number mattress. The firm solid surface offered by a modular base, FlexFit Adjustable Base or a platform bed is the ideal surface for your Sleep Number mattress. Please contact Customer Service for assistance choosing a base for your bed.

A Sleep Number modular base can be placed inside any standard sized bed frame or bedroom furniture. Our optional legs (sold separately) can be attached to the modular base in place of a bed frame as well.

If you are purchasing a FlexFit Adjustable base, the base can stand–alone or be placed inside your freestanding bed frame. Please call us or chat with us online if you need assistance ordering optional accessories for your bed.

A surge protector is not required for the electrical components of your Sleep Number bed. If you choose to use a surge protector, it should have a joule rating of 3000 or higher.

Note: The FlexFit Control System is not compatible with a surge protector. Plug your FlexFit Control System directly into an un–switchable wall outlet, if possible. A power strip with a minimum of 10 amps may be used if additional outlet space is needed.


Please refer to the videos and guides below, or see your owners manual for additional assistance installing replacement parts or assembling your bed.

Begin by following the Replacement Firmness Control system Installation instructions to replace the old Firmness Control system with the new Firmness Control system. If you are only replacing the SleepIQ processor, unplug the SleepIQ Firmness Control system. Open the door on the face of the system and pull the tab to remove the old processor. Next, insert the new SleepIQ processor. Finally, plug in the SleepIQ Firmness Control system.

Log into the SleepIQ app to pair your new SleepIQ Firmness Control system or processor. Tap the Remote icon, then tap on the icon for your bed. Select the hardware you are replacing – “SIQ Pump” or “SIQ Processor” – and follow the guided process in the app to complete the installation. You will be asked to enter your Wi–Fi password to complete the pairing.


Push in the circular connector pin and gently pull to detach the connector hoses from the heating and cooling sources. Pack them in a box with packing material to minimize shock and vibration in transport.

If your DualTemp Layer came with Secure Fit System Bands, detach the Secure Fit System Bands (2-4) on each side, then slide them out from between the mattress and base. Gently fold or roll the layer and double bag to prevent soiling during transport.

For more details, refer to your DualTemp Assembly Guide.

We recommend having two people disassemble and/or reassemble your bed.

All bases: Unplug the FlexFit Control System from the wall and disconnect all cables connected to the FlexFit Control System. Secure the cables by wrapping or tying them to the frame of the base. Pack your remote(s) and FlexFit Control System in a box with packing material to protect during transport. Important: The head and foot sections of the base bend. Use caution when moving. The base is heavy and will require two people to move it.


Go to sleepiq.sleepnumber.com or download the SleepIQ app on your iOS or Android device. Your device will need to meet the following requirements to support the SleepIQ app:

  • Bluetooth Low Energy (BLE)
  • iOS 7 or newer
  • Android Device with 4.1 or higher

You will need the email address you provided at the time of purchase and your order number to complete registration. The SleepIQ app will walk you step–by–step through the registration process. You can decide to save and finish setup later if needed. To complete registration, you will be asked to set up each new bed and add Sleeper Profiles. We recommend creating a unique name for each bed.

Additional Information that will be helpful to have on hand when completing registration:

  • Your home Wi–Fi network name and password
  • Birthdate, height and weight of each Sleeper

Make sure you have completed all registration steps, including setting up each new bed and adding sleeper profiles to each bed.

If you have already started registration, use your username (your email address) and password to login to your SleepIQ Account, and pick up where you left off.

If registration is not complete, you will see a notification letting you know you have a new bed on your account. Once registration is complete, you are ready for your new bed to arrive. We recommend reviewing the SleepIQ System Requirements to make sure your home Wi–Fi network and wireless iOS or Android device are ready to set up your new bed.

  • Wi–Fi Connection: SleepIQ requires Wi–Fi to connect to SleepIQ Systems. You can still inflate and deflate your bed without a Wi–Fi connection. NOTE: If you have MAC Filtering set up on your Wi–Fi network, add the MAC address from the label on the SleepIQ Firmness Control system to your network.
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  • Wi–Fi Password: Passwords are case sensitive and must be between 8 and 64 characters. If you have an open network you will not have to enter a password to connect your SleepIQ system.
  • Wi–Fi Security Setting: Make sure the security setting on your Wi–Fi network is WPA2 (recommended), WPA or WEP (not recommended).
  • Router Compatibility: The SleepIQ system is a single–band device that requires a 2.4GHz frequency to connect. We recommend a single g–band 2.4GHz or a simultaneous dual–g band router. Please contact the manufacturer of your router for support in checking or setting your router broadcast signal.

If you have a dual–band router that does not broadcast 2.4GHz and 5GHz simultaneously, we recommend choosing between the following options:

  • Set your router to 2.4GHz
  • Add a single–band 2.4 GHz router
  • Upgrade to a simultaneous dual–band router

Your operating system must meet the following requirements:

iOS or Android Mobile:

  • Bluetooth Low Energy (BLE) is required to pair your bed and use the Remote feature of the SleepIQ App
  • iOS 8 or newer
  • Android 4.3 or newer

Desktop:

  • Internet Explorer 11 or newer
  • Chrome Desktop 41 or newer
  • Firefox Desktop 36 or newer
  • Safari Desktop 8 or newer

Before you begin, assemble your bed according to the assembly instructions in your manual. Make sure your Firmness Control System is securely plugged in and check that the air hose connections are securely attached to the air chamber(s).

  • Begin by turning on your device’s Bluetooth function.
  • Get the SleepIQ App or login to your SleepIQ account on your smartphone or tablet.
  • Make sure you are within 8 feet of the bed you are pairing.
  • Tap on Remote, and tap the bed you would like to pair to SleepIQ System.
  • The SleepIQ app will guide you through the pairing process. You will be asked to enter your Wi–Fi password to complete pairing. Passwords are case sensitive. If unable to complete pairing, you will still be able to use the remote feature on the SleepIQ app to control your bed, however, your bed will not record your sleep data until connected to Wi–Fi.

You will still be able to sleep on your bed and use your remote or the SleepIQ app remote feature to control your bed without connecting your bed to Wi–Fi. However, your bed will not record your sleep data until connected to Wi–Fi.

Make sure you are within 8 feet of the bed you are pairing, and that your iOS or Android device has Bluetooth is turned on. Log into the SleepIQ app. Tap the Remote Icon, and tap the bed settings for the bed you would like to reconnect. Tap Wi–Fi to connect to your Wi–Fi network. You will be asked to enter your Wi–Fi password to complete pairing. Passwords are case sensitive.



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