You have options when it comes to how we deliver your products


For many Sleep Number® products, we offer two convenient shipping methods: UPS shipping or Home Delivery and Setup.

Product Standard Ground Shipping Home Delivery and Set Up
Mattresses & Bases $89.99 $179.99
Delivery of your mattress and modular base, plus simple instructions to set up your bed yourself (no tools required) Note: FlexFit™ Adjustable bases must be shipped using our Custom Service℠ Home Delivery. Delivery and set up of all beds included in the same order.
Mattresses and modular bases are packaged in 1 to 6 boxes, depending on the bed model. Orders are shipped in their entirety, but occasionally boxes may get separated during transit. Home Delivery is available in selected areas. Service outside these areas may be available for an additional charge.
DualTemp™ Layer $39.99 $99.99
Free delivery when purchased with a bed Free delivery when purchased with a bed
Delivery of your DualTemp™ Layer, plus simple instructions to set up your DualTemp™ Layer yourself Delivery and set–up of your DualTemp™ Layer
Delivered as one 39” x 25” x 20” package. Weight depends on size.
SleepIQ® Technology Free $99.99
Delivery of your SleepIQ® technology upgrade, plus simple instructions to set up the technology upgrade yourself Delivery and set–up of your SleepIQ® technology upgrade
Bedding Collection Items FREE --
Bedding collection items (Sheets, Pillows, Mattress Pads, etc.) are shipped via UPS. --


When you choose the Home Delivery and Setup option, we will get in touch with you within 5 days to schedule a convenient time for delivery. If for some reason we don't contact you within 5 days, please give us a call at 1-800-717-9503.

Two days before

We'll provide you with a 4–hour delivery window.

Day of delivery

A technician will call about an hour before they arrive to let you know they're on the way.

Need to make a change to your order?

Please Call

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Before your bed arrives, there are a few things you can do to prepare