You have options when it comes to how we deliver your products
For many Sleep Number® products, we offer two convenient shipping methods: UPS shipping or Home Delivery and Setup.
At this time, we are converting to a new computer system so our delivery dates are extended. If you have recently placed an order, please refer to your order confirmation email for more details on your delivery.
|Product||Standard Ground Shipping||Home Delivery and Set Up|
|Bedding Collection Items||FREE||--|
|Bedding collection items (Sheets, Pillows, Mattress Pads, etc.) are shipped via UPS.||--|
|Mattresses & Bases||$89.99||$179.99|
|Delivery of your mattress and modular base, plus simple instructions to set up your bed yourself (no tools required) Note: FlexFit™ Adjustable bases must be shipped using our Custom Service℠ Home Delivery.||Delivery and set up of all beds included in the same order.|
|Mattresses and modular bases are packaged in 1 to 6 boxes, depending on the bed model. Orders are shipped in their entirety, but occasionally boxes may get separated during transit.||Home Delivery is available in selected areas. Service outside these areas may be available for an additional charge.|
|Free delivery when purchased with a bed||Free delivery when purchased with a bed|
|Delivery of your DualTemp™ Layer, plus simple instructions to set up your DualTemp™ Layer yourself||Delivery and set–up of your DualTemp™ Layer|
|Delivered as one 39” x 25” x 20” package. Weight depends on size.|
|Delivery of your SleepIQ® technology upgrade, plus simple instructions to set up the technology upgrade yourself||Delivery and set–up of your SleepIQ® technology upgrade|
HOME DELIVERY AND SETUP
When you choose the Home Delivery and Setup option, we will get in touch with you within 5 days to schedule a convenient time for delivery. If for some reason we don't contact you within 5 days, please give us a call at 1-800-717-9503.
Two days before
We'll provide you with a 4–hour delivery window.
Day of delivery
A technician will call about an hour before they arrive to let you know they're on the way.