If your remote has an error code on it, then please go to our remote trobuleshooting section for help on resolving this error. Please contact us by phone or chat if you have lost or damaged your remote. In some cases, your remote won't turn on unless the system is plugged in and the batteries are operational. Please check your power connections and the remote batteries before contating us for replacement.

Do not machine wash or dry clean. This will result in shrinking and damage to the mattress cover or base coverlet. Spot clean your Sleep Number mattress cover and base coverlet with sparkling water and mild detergent. Do not saturate. Air dry. Do not apply stain-guard, as it may cause yellowing of the fabric.

Air loss in Sleep Number beds is rare and can be resolved by using one of two air-loss troubleshooting methods

For air loss on only one side of a dual chamber bed, watch this video about Hose-Swapping.

Play Video

For air loss on single air chamber beds (twin, full, and some queen size beds) or if you're experiencing air loss on both sides of the bed, watch this video about Capping

Play Video

Set Up and assembly

Assembly guides and other details for setting up your bed.


Get Comfortable

Tips for sleeping comfortable in your new bed, plus how to find your Sleep Number® setting.


Use And care

How tos, answers to common questions and care and cleaning details.



If something isn't working, we can help resolve the issue.


We're Here to Help

Chat Now

Chat live with a Sleep Professional.

Call Us


Place an order, get product information and more.

Mon - Fri 8AM - 8PM

Sat 8:30AM - 5PM

Sun 10AM - 6:30PM