RETURNS & EXCHANGES

SATISFACTION GUARANTEED

“It took me two weeks to find my perfect Sleep Number. It's kind of like a sweet spot—once you find it, you just know.”

—Jessica Dauler, Atlanta, GA

100 NIGHT TRIAL

Millions of people have discovered the best sleep of their life on a Sleep Number® bed, and we're confident you will too. We understand that the ability to adjust the firmness of your mattress is a change from what you're used to. That's why we provide a 100 Night Trial, so you have time to get completely comfortable in your new bed.

HOW IT WORKS:

  • Rest easy. Try your new mattress for up to 100 nights.
  • Need help getting comfortable? Talk to one of our Sleep Specialists at 1-888-411-2188. The sooner you call, the sooner we can help individualize your comfort.
  • Still not sure? If we can't help with a solution, we'll authorize a return.
  • Then what? We'll reimburse the price of your mattress. You pay the original delivery and return shipping fees.

The 100 night In-home trial policy does not apply to the purchase of:

  • Demo, display, refurbished or Factory Outlet warehouse closeout mattresses, bases or sets.
  • Any mattresses, bases, or sets received in exchange under an original 100 night in–home trial purchase.
  • FlexFit™ adjustable bases, which cannot be returned or exchanged.
  • Upholstered collection furniture, which cannot be returned or exchanged.
VIEW TRIAL DETAILS

25 YEAR LIMITED WARRANTY

We offer a 25 year limited warranty, so you can sleep with peace of mind.

VIEW WARRANTY DETAILS

PILLOW AND BEDDING EXCHANGES

If you're not completely satisfied with your pillow or bedding purchase, you can exchange it within 30 days for a different item from our bedding collection. Call us at 1-888-411-2188 to request an exchange.

VIEW EXCHANGE DETAILS

DUALTEMP™ LAYER RETURNS

Give yourself some time to get comfortable with your DualTemp™ layer. If after a few weeks you are not completely satisfied, call us at 1-888-411-2188. You have within 100 days of its delivery to call for a return authorization. Upon receipt, we'll reimburse the full purchase price less any shipping and setup fees. You'll be responsible for paying return shipping.

VIEW EXCHANGE DETAILS

DEFECTIVE OR DAMAGED PRODUCTS

If you received a product that is damaged or defective, please call us at 1-888-411-2188.

NON–RETURNABLE PRODUCTS

Some of the products we sell cannot be returned or exchanged. Those products include:

  • Demo, display, refurbished or Factory Outlet warehouse closeout mattresses, bases or sets.
  • Any mattresses, bases, or sets received in exchange under an original 100 night in–home trial purchase.
  • FlexFit adjustable bases, which cannot be returned or exchanged.
  • Upholstered collection furniture, which cannot be returned or exchanged.
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YOU'LL ONLY FIND SLEEP NUMBER AT A SLEEP NUMBER STORE

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