Stores & Home delivery
Will stores be open during normal business hours?
We're committed to the health, wellness and safety of our customers and team members. We encourage you to call your local Sleep Number® store to confirm hours and/or schedule a private appointment. Visit our Store Locator for your local store status and hours.
For the health and safety of our community, we ask that you please wear a mask when you visit a Sleep Number® store.
What other researching and buying options do I have without coming into a store?
Live Chat - 24 hours a day
Sales & Support1-888-411-2188
Mon - Fri 8AM - 9PM CT
Sat 9AM - 8PM CT
Sun 9AM - 7:30PM CT
Sleep Number Website: www.sleepnumber.com
Call your local Sleep Number store: Click Here
Explore our products to find out which bed options are recommended for you! Take our Bed Quiz: www.sleepnumber.com/find-your-perfect-mattress
What actions is Sleep Number taking to keep customers safe and healthy as they shop in our stores?
As always, the health and safety of our customers and team members is our first priority. Our teams are carefully following the Centers for Disease Control guidelines for cleaning and safety, including washing hands, cleaning work surfaces and using hand sanitizer.
For the health and safety of our community, we ask that you please wear a mask when you visit a Sleep Number® store .
Store team members who are feeling anything less than 100% healthy are asked to stay home for the safety of the community. We appreciate your concern and will continue to closely monitor the situation.
What precautions can I expect from Home Delivery Technicians coming into my home to deliver and set up my bed purchase?
As always, the health and safety of our customers and team members is our first priority. Our teams are carefully following the Centers for Disease Control guidelines for cleaning and safety, including:
- Wearing protective masks, gloves and foot coverings
- Daily self-checks for COVID-19 symptoms prior to coming to work, including checking for a fever above 100.4F and staying home if ill
- Washing hands often or using hand sanitizer
- Carefully cleaning surfaces
- Ensuring social distancing by placing cones around the perimeter of the room where installation is taking place (where possible)
- Sanitizing vehicle and equipment regularly
Home Delivery team members who are feeling anything less than 100% healthy are asked to stay home for the safety of the community. We ask that customers who have any symptoms or are not comfortable receiving a delivery at this time reschedule their delivery or service. Our team members will be wearing a mask as a safety measure and we encourage you to, as well.
A message from
Thank you for being part of our family. The health and wellness of the Sleep Number community is at the center of our purpose of improving lives by individualizing sleep experiences. We take this responsibility seriously, and the relationships we have built with our customers over the past 33 years are lifelong.
You welcome us into your home, and we want to continue playing an important role in your life during this challenging time in the world. We are vigilantly and continuously assessing all aspects of our business to ensure a healthy and safe environment and will pivot, as needed, as the dynamic COVID-19 situation evolves.
During this extraordinary time, we are well prepared to ensure the well-being of our customers and teams, taking significant precautions and adhering to the advice given by expert agencies, including the Centers for Disease Control and World Health Organization. We treat each visit to our stores and our customers' homes with the utmost of care and safety. Our team is dedicated to providing you an exceptional experience however you want to engage with us - in our stores, online, or by phone.
One of the most important things each of us can do is to get quality sleep every night. Right now, more than ever, I hope you can find comfort in sleep. The benefits you experience matter today and for years to come. Science has shown that sleep is critical for good health and the prevention of disease. Quality sleep is a natural immune booster, helps us focus, and improves our mood and productivity. These are especially important outcomes in such a time of ambiguity.
Thank you for trusting Sleep Number for your sleep and well-being.
Sleep well, be well,
President and CEO, Sleep Number Corporation