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{"id":235185487,"url":"https://selectcomforthelp.zendesk.com/api/v2/help_center/en-us/articles/235185487-Using-your-remote.json","title":"Using your remote","body":"<p><em><span class=\"wysiwyg-font-size-large wysiwyg-font-size-medium\">Our remotes allow you to control the various features of your mattress and/or adjustable base. <br /><br /></span></em></p>\n<p>If your bed has SleepIQ<sup>®</sup> technology or didn’t come with a remote, read <a href=\"https://www.sleepnumber.com/support/categories/204218648-SleepIQ-App/articles/234966088-Control-You-Bed\">SleepIQ<sup>®</sup>: Control Your Bed: controlling your bed through the SleepIQ<sup>®</sup> App</a>.</p>\n<p> </p>\n<h2><strong><span class=\"wysiwyg-font-size-x-large\">Set up your Sleep Number remote</span><br /></strong></h2>\n<p>The first step in getting your remote up and running is to bind, or connect, your remote to your mattress. Watch the video below to determine which remote you own, and to watch the relevant instructions for binding your remote with your mattress.</p>\n<p><strong>Set up your remote</strong></p>\n<p>For Sleep Number 360™ smart bed remotes, insert two AA batteries and follow your remote’s Guided Setup process. For best results, make sure your bed is plugged in and all connections to your Firmness Control™ system, the pump that controls your bed, are securely connected.   </p>\n<p> </p>\n<p>For all other beds, watch <a href=\"https://youtu.be/TWKyxDxJj2E\">this video</a> below to determine which remote you own, and for the relevant instructions for binding your remote with your bed.</p>\n<p><iframe src=\"https://www.youtube.com/embed/TWKyxDxJj2E\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"\"></iframe></p>\n<h2><span class=\"wysiwyg-font-size-x-large\"> </span></h2>\n<h2><span class=\"wysiwyg-font-size-large\"><strong>Finding your Sleep Number<sup>®</sup> setting</strong></span></h2>\n<p>Your app or remote allows you to control the ideal firmness and support of your mattress -- your Sleep Number<sup>®</sup> setting. Follow the instructions on either your remote or app to find your Sleep Number<sup>®</sup> setting. This process will take a few minutes.</p>\n<p>Begin by lying on the bed in your preferred sleeping position.</p>\n<ul>\n<li>Press the Side button to choose your side of the bed</li>\n<li>Press the Menu button to show the main menu</li>\n<li>From the menu, choose Settings</li>\n<li>In Settings, choose 'Find Your Sleep Number'</li>\n<li>Follow the instructions on your remote to find your Sleep Number<sup>®</sup> setting. This will take a few minutes.</li>\n</ul>\n<p>It’s OK if your Sleep Number<sup>®</sup> setting isn’t the same setting you found in the store. Give your body a little time to adjust. Soon you’ll be enjoying all the benefits of a better night’s sleep.</p>\n<p> </p>\n<h2><strong>Using a remote:</strong></h2>\n<p>Begin by lying on the bed in your preferred sleeping position.</p>\n<ul>\n<li>Press the Right/Left or side button to select your side of the bed.</li>\n<li>Press the Menu button to show the main menu.</li>\n<li>From the menu, choose Settings.</li>\n<li>In Settings, choose Find Your Sleep Number<sup>®</sup>.</li>\n</ul>\n<h2> <br /> <strong>Using the SleepIQ<sup>®</sup> app: </strong></h2>\n<p>Begin by lying on your bed in your preferred sleeping position.</p>\n<ul>\n<li>Log in.</li>\n<li>Tap Bed Controls.</li>\n<li>Tap Find Your Sleep Number® Setting.</li>\n</ul>\n<p> </p>\n<h2><strong>Adjusting your FlexFit™ adjustable base</strong></h2>\n<p>Use the up and down arrows to adjust your bed position or choose from the menu of preset bed positions.   </p>\n<p> </p>\n<h2><strong>Save a favorite bed position</strong></h2>\n<p>Adjust the bed to your Favorite position. Press the star button or hold down the button on top of your remote. The remote will prompt you to save the current position as your Favorite Setting. </p>\n<p> </p>\n<p>Flat and Favorite will operate the bed differently if you have a FlexTop<sup>®</sup> or Split King bed.</p>\n<p><strong>FlexTop<sup>®</sup> Size</strong></p>\n<ul>\n<li>Favorite will operate both sides of the bed together, because the foot of the bed must adjust at the same time for this setting.</li>\n<li>Flat will return the foot to flat and the head of the selected side to flat. The other head will stay elevated until returned to flat on that side of the bed.</li>\n</ul>\n<p> </p>\n<p><strong>Split King</strong></p>\n<ul>\n<li>You can save a different Favorite setting for each side of the bed.</li>\n<li>Favorite and Flat will adjust each side of the bed independently.</li>\n</ul>\n<p><strong> </strong></p>\n<p> </p>\n<h2><strong>Having app or remote issues?</strong></h2>\n<p>If you are experiencing any issues with your app or remote, please refer to articles within our <a href=\"https://www.sleepnumber.com/support/categories/204141508\">Fix a Problem</a> section.</p>","locale":"en-us","outdated":false,"draft":false,"promoted":true,"position":2,"relatedArticles":[{"id":233071868,"url":"https://selectcomforthelp.zendesk.com/api/v2/help_center/en-us/articles/233071868-Bed-Buying-Guide.json","title":"Bed Buying 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