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{"id":233078988,"url":"https://selectcomforthelp.zendesk.com/api/v2/help_center/en-us/articles/233078988-Checklist-Get-ready-for-delivery.json","title":"Checklist: Get ready for delivery","body":"<p><em>You deserve better sleep. That's why we're thrilled you decided to purchase a Sleep Number<sup>®</sup>bed.</em></p>\n<p>Preparing for your delivery begins with registering your SleepIQ<sup>®</sup> account and knowing what to expect before your delivery. This article will cover:</p>\n<h2>Registering your SleepIQ<sup>®</sup> account</h2>\n<ul>\n<li>What to do before your bed arrives</li>\n<li>What you need to do if you are using:\n<ul>\n<li>a Sleep Number<sup>®</sup> modular base</li>\n<li>a FlexFit™ adjustable base</li>\n<li>a Sleep Number<sup>®</sup> integrated base</li>\n<li>a FlexFit™ smart adjustable base</li>\n<li>Your own base</li>\n</ul>\n</li>\n</ul>\n<p>  </p>\n<p><span class=\"wysiwyg-font-size-large\"><strong>Registering your SleepIQ<sup>®</sup> account</strong></span></p>\n<p><em>After you register, you are ready for a technician to pair your bed to your SleepIQ<sup>®</sup> account. Follow these steps to register your account before your bed arrives:  </em></p>\n<ul>\n<li>Download the SleepIQ<sup>®</sup> app</li>\n</ul>\n<p class=\"wysiwyg-indent4\">Visit the App Store or Google Play to download and install the SleepIQ<sup>®</sup> app on your device. If you purchased your bed in store, you may have already downloaded the app.</p>\n<ul>\n<li>Open the app and register your SleepIQ<sup>®</sup> account</li>\n</ul>\n<p class=\"wysiwyg-indent4\">Follow the steps in the app to register your SleepIQ<sup>®</sup> account. You will be prompted to enter your order number, email address and Wi-Fi password.</p>\n<ul>\n<li>Add sleeper profiles to your account</li>\n</ul>\n<p class=\"wysiwyg-indent4\">Add your sleeper profile to indicate which side of the bed you sleep on, your sleep goal and other details. </p>\n<p> </p>\n<p class=\"wysiwyg-indent4\">Sleeping with a partner? Add them to your account too, so they can track their sleep and adjust their side of the bed from their own device. </p>\n<p> </p>\n<p>For more details about preparing for SleepIQ<sup>®</sup> setup before your delivery, read <a href=\"https://www.sleepnumber.com/support/categories/204218648-SleepIQ-App/articles/230551507-Setting-Up-SleepIQ-Technology\">Setting Up SleepIQ<sup>®</sup></a>.</p>\n<p> </p>\n<p> </p>\n<p> </p>\n<p> </p>\n<h2><span class=\"wysiwyg-font-size-large\"><strong>To-Do Before Your Bed Arrives</strong></span></h2>\n<p>Make sure the delivery and setup of your bed goes smoothly. Before your bed arrives:</p>\n<p><strong> </strong></p>\n<p><strong>Know your bed height</strong></p>\n<p>Make sure the height of your new bed is what you’re expecting and you are comfortable with it. The height of your bed will vary based on what model Sleep Number<sup>®</sup> mattress and base combination you purchased. Read Finding My Bed Height to look up the height of your mattress and base and to determine if you need additional accessories to adjust the height of your bed.   </p>\n<p> </p>\n<p><strong>Remove current frame if not using</strong></p>\n<p>If you have a bed frame currently but won't be using it with your new bed, please remove it from your bedroom before your Home Delivery team arrives. Home Delivery technicians will be happy to move your old mattress for you. </p>\n<p> </p>\n<p><strong>Check your electrical outlet</strong></p>\n<p>All Sleep Number<sup>®</sup> beds must be near a working electrical outlet so you can plug in and control the air pressure and position of your bed.</p>\n<p> </p>\n<p> </p>\n<p>Depending on what base you chose for your bed, there will be different setup options to consider before your delivery. </p>\n<p><strong>This section will cover options for using your bed with:</strong></p>\n<ul>\n<li>a Sleep Number<sup>®</sup> modular base</li>\n<li>a FlexFit™ adjustable base</li>\n<li>a Sleep Number<sup>®</sup> integrated base</li>\n<li>a FlexFit™ smart adjustable base</li>\n<li>your own base</li>\n</ul>\n<p> </p>\n<p> </p>\n<h2><strong><span class=\"wysiwyg-font-size-large\">Modular Base</span></strong></h2>\n<p>The Sleep Number<sup>®</sup> modular base, also known as our standard base, can work on its own or with your existing bed frame and furniture. Depending on your situation, you may need to purchase optional accessories.</p>\n<p>Read about the various setup situations to determine if you need to purchase accessories.</p>\n<h2><span class=\"wysiwyg-underline\"><span class=\"wysiwyg-font-size-medium\"><strong>Setup Options</strong></span></span></h2>\n<p><strong>Use your base on its own</strong></p>\n<p>If you will not be placing your modular base in a frame, we recommend attaching legs to your base. Legs of various heights are available for purchase from Sleep Number<sup>®</sup>.</p>\n<p> </p>\n<p><strong>Use your base with a bed frame</strong></p>\n<p>You can place your modular base inside any standard-size bed frame. If your bed frame is queen or king size, make sure it has center supports. If you don't have center supports, we recommend using Sleep Number<sup>®</sup> modular base legs instead.</p>\n<p> </p>\n<p><strong>Use your base with a headboard and footboard</strong></p>\n<p>You can place your modular base inside most standard-size bed frames that have a headboard, footboard or both. To attach your modular base to your headboard and/or footboard, you must have headboard and/or footboard brackets and legs for your modular base. If you need to, you can purchase <a href=\"https://www.sleepnumber.com/sn/en/Bedding/Bed-Accessories/p/106279\">headboard or footboard brackets</a> and <a href=\"https://www.sleepnumber.com/sn/en/Bedding/Bed-Accessories/p/comp-modularLegs\">legs from Sleep Number</a>.</p>\n<p> </p>\n<p>Please know that our Home Delivery team will not drill into your furniture. To attach a headboard or footboard to your modular base, ensure you have a drill on hand to attach the brackets after your Home Delivery team leaves.</p>\n<p>  </p>\n<p><strong><span class=\"wysiwyg-font-size-large\">FlexFit™ Adjustable Base Options</span></strong></p>\n<p>Your FlexFit™ adjustable base is a freestanding base. You can use it either on its own, with furniture you purchased from Sleep Number or with your existing furniture. However, sleigh beds and footboards are not compatible with FlexFit™ adjustable bases. A FlexFit™ adjustable base needs room to adjust, and these pieces of furniture could restrict the movement of your base. Depending on your situation, you may need to purchase optional accessories.</p>\n<p>Read about the various setup situations to determine if you need to purchase accessories.</p>\n<h2><span class=\"wysiwyg-underline\"><span class=\"wysiwyg-font-size-medium\">Setup Options</span></span></h2>\n<p><strong>Use your base on its own</strong></p>\n<p>The FlexFit™ adjustable base works on its own without a bed frame or existing furniture. We provide legs to attach to your FlexFit™ adjustable base. You can order legs of various heights for a higher or lower bed height.</p>\n<p> </p>\n<p><strong>Use your base with a bed frame</strong></p>\n<p>You can place your FlexFit™ adjustable base inside any standard-size bed frame. Make sure there is enough clearance under and around the bed for the base to adjust. The base must stand directly on the floor inside your frame and requires an underbed clearance of 5 inches from the floor to any slats. If your bed frame requires slats, measure the distance from the floor to the top of the slats. For a clearance of more than 5 inches, we recommend adding taller legs to your order before your delivery.</p>\n<p> </p>\n<p><strong>Use your base with a headboard</strong></p>\n<p>You can place your FlexFit™ adjustable base inside most standard-size bed frames that have a headboard. To attach your FlexFit™ adjustable base to your headboard, you must have FlexFit™ headboard brackets, which are sold separately. <a href=\"https://www.sleepnumber.com/contact-us\">Contact us</a> to purchase FlexFit™ headboard brackets.</p>\n<p>Please know that our Home Delivery team will not drill into your furniture. To attach your headboard to your FlexFit™ adjustable base, ensure you have a drill on hand to attach the brackets after your Home Delivery team leaves.</p>\n<p> </p>\n<h2><span class=\"wysiwyg-font-size-large\"><strong>Sleep Number<sup>®</sup> Integrated Base Options</strong></span></h2>\n<p>The Sleep Number<sup>®</sup> integrated base can work on its own or with your existing bed frame and furniture. The <a href=\"https://www.sleepnumber.com/c/mattresses/queen\">queen</a> size integrated base is available in a single piece or split design to fit through tight hallways and staircases. You can purchase any size integrated base with or without a bed frame. Headboard brackets (sold separately) are available to attach a headboard to your base and frame.       </p>\n<p> </p>\n<p><strong>Use your base on its own</strong></p>\n<p>If you will not be placing your integrated base in a frame, we recommend choosing the integrated base and frame option for stylish support. Otherwise, the integrated base can be placed on the floor or in your own bed frame. </p>\n<p> </p>\n<p><strong>Use your base with a bed frame</strong></p>\n<p>You can place your integrated base inside a Sleep Number<sup>®</sup> bed frame or any standard-size bed frame. A <a href=\"https://www.sleepnumber.com/c/mattresses/queen\">queen</a> or <a href=\"https://www.sleepnumber.com/c/mattresses/king\">king</a> size bed frame should provide adequate center support to the base. If you don't have center supports, we recommend using a Sleep Number<sup>®</sup> frame instead.</p>\n<p> </p>\n<p><strong>Use your base with a headboard</strong></p>\n<p>You can place an integrated base inside most standard-size bed frames that have a headboard, footboard or both. Headboard brackets are available for purchase to attach a headboard directly to your bed. This option requires using the integrated base and specialty frame together. Please contact us if you need to order a frame and our headboard brackets. Footboard brackets are not available for purchase with an integrated base and frame. </p>\n<p> </p>\n<p>Please know that our Home Delivery team will not drill into your furniture. To attach a headboard to your integrated base, ensure you have a drill on hand to attach the brackets after your Home Delivery team leaves.</p>\n<p><span class=\"wysiwyg-font-size-x-large\"> </span></p>\n<h2><span class=\"wysiwyg-font-size-large\"><strong>FlexFit™ Smart Adjustable Base Options</strong></span></h2>\n<p>Your FlexFit™ smart adjustable base is a freestanding base that comes with adjustable legs to lower or raise the height of the bed to fit your furniture or preference. You can use it either on its own, with furniture you purchased from Sleep Number or with your existing furniture. However, sleigh beds and footboards are not compatible with FlexFit™ smart adjustable bases. A FlexFit™ smart adjustable base needs room to adjust, and these pieces of furniture could restrict the movement of your base.</p>\n<p> </p>\n<p><strong>Use your base on its own</strong></p>\n<p>The FlexFit™ smart adjustable base works on its own without a bed frame or existing furniture. Your FlexFit™ smart adjustable base comes with adjustable legs to raise or lower the height of your bed. </p>\n<p><strong> </strong></p>\n<p><strong>Use your base with a bed frame</strong></p>\n<p>You can place your FlexFit™ smart adjustable base inside any standard-size bed frame. The base must stand directly on the floor inside your frame. The base cannot be placed on top of a platform. Make sure there is enough clearance under and around the bed for the base to adjust. </p>\n<p><strong> </strong></p>\n<p><strong>Use your base with a headboard</strong></p>\n<p>You can place your FlexFit™ smart adjustable base inside most standard-size bed frames that have a headboard. To attach your headboard to your FlexFit™ smart adjustable base, you must have FlexFit™ headboard brackets, which are sold separately.  <a href=\"https://www.sleepnumber.com/contact-us\">Contact us</a> to purchase FlexFit™ headboard brackets.</p>\n<p> </p>\n<p>Please know that our Home Delivery team will not drill into your furniture. To attach your headboard to your FlexFit™ smart adjustable base, ensure you have a drill on hand to attach the brackets after your Home Delivery team leaves.</p>\n<p> </p>\n<h2><strong>Using Your Own Base</strong></h2>\n<p><strong>Make sure your base will work</strong></p>\n<p>Your base must be a firm solid surface. This helps to evenly support the air chambers inside your mattress and provide you with the most comfort.</p>\n<p>If you are not planning to use one of our bases, we recommend either a solid surface platform bed or bunkie board.</p>\n<p>A traditional box spring or slatted bed frame with more than 1.5 inches between slats will not provide enough support for a Sleep Number<sup>®</sup> mattress.</p>\n<p> </p>\n<p>Please <a href=\"https://www.sleepnumber.com/contact-us\">contact us</a> if you have additional questions about the compatibility of your base or if you are interested in adding a Sleep Number<sup>®</sup> base to your order.</p>","locale":"en-us","outdated":false,"draft":false,"promoted":false,"position":0,"snUrl":"/support/articles/233078988-Checklist-Get-ready-for-delivery","html_url":"https://selectcomforthelp.zendesk.com/hc/en-us/articles/233078988-Checklist-Get-ready-for-delivery","source_locale":"en-us","author_id":12641909488,"comments_disabled":true,"label_names":["ct-reward"],"vote_sum":0,"vote_count":0,"section_id":206657988,"created_at":1478731327000,"updated_at":1508265068000}
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