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{"id":233427887,"url":"https://selectcomforthelp.zendesk.com/api/v2/help_center/en-us/articles/233427887-Shipping-and-Delivery-Options.json","title":"Shipping and Delivery Options","body":"<p>Sleep Number utilizes two primary shipping methods: UPS Ground Shipping and our Comfort Service℠ Home Delivery.</p>\n<ul>\n<li>\n<strong>UPS Shipping<br> </strong>If you elect to receive your bed via UPS, you will receive easy-to-follow instructions to assembly your bed by yourself. Certain beds are not available with UPS Ground Shipping.<br><br>\n</li>\n<li>\n<strong>Comfort Service<sup>SM </sup>Home</strong> <strong>Delivery<br> </strong>If you choose Comfort Service℠ Home Delivery, you will be able to schedule an appointment to have our Home Delivery technicians come and fully assembly your new mattress and/or base for you. Comfort Service℠ Home Delivery is available on certain products and in certain areas, but may be available for an additional charge if you live outside of our standard delivery area.</li>\n</ul>\n<h2><strong><span class=\"wysiwyg-font-size-large\">Shipping Options by Product</span><br> </strong></h2>\n<p><strong>Mattresses</strong><br>When purchasing a mattress and/or modular base in our core mattress line (c2, c4, p5, p6, m7, i8, 2016 i10, k1, k2, r5), you may select whether you would like to receive your mattress shipped via UPS or delivered via our Comfort Service℠ Home Delivery. (If you purchase your mattress with a FlexFit<sup>TM</sup> smart, Comfort Service℠ Home Delivery is the required method of delivery.)  Comfort Service℠ Home Delivery on our core line includes set-up of your new bed and/or base and removal of your existing mattress by our Home Delivery technicians.  Shipping or delivery by either method is at your cost and does not include return shipping.</p>\n<p>For it™ bed mattresses, your purchase will be shipped free via UPS Ground Shipping.  Comfort Service℠ Home Delivery is not available for it™ bed mattress purchases.</p>\n<p>For Select Comfort 360™ smart beds, your mattress will be delivered and assembled via our Comfort Service<sup>SM</sup> Home Delivery.</p>\n<p><strong>Bases<br> </strong>Sleep Number<sup>®</sup> modular bases can be shipped via UPS Ground Shipping. FlexFit™ smart adjustable bases and Sleep Number<sup>®</sup> integrated bases and frames, however, require Comfort Service<sup>SM</sup> Home Delivery.  Shipping or delivery by either method is at your cost and does not include return shipping.  (Please note that FlexFit™ smart adjustable bases are not returnable and are considered final sale.  Please refer to the Returns &amp; Exchanges article for further details.)  Comfort Service<sup>SM</sup> Home Delivery on adjustable bases includes set-up but does not include the removal of any existing mattress/foundation.</p>\n<p>it™ bed frames and bases are delivered to your doorstep via Comfort Service<sup>SM</sup> Home Delivery.  This option does not include set-up of the it™ bed frame or base or removal of any existing mattress/foundation.</p>\n<p>Sleep Number 360™ smart beds and bases, including integrated bases and FlexFit™ smart adjustable bases are delivered and assembled via our Comfort Service<sup>SM</sup> Home 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