SHIPPING AND DELIVERY OPTIONS

Sleep Number utilizes two primary shipping methods: Comfort Service Home Delivery and standard ground shipping.
• Comfort Service Home Delivery: With Comfort Service Home Delivery, you choose a date and time for our Home Delivery technicians to deliver and fully assemble your new mattress and/or base for you.
• Ground Shipping: Beds received via ground shipping come with easy-to-follow assembly instructions allowing you to assemble your bed yourself. Certain beds are not available via ground shipping.
SHIPPING OPTIONS BY PRODUCT
Mattresses
Sleep Number 360® smart beds, including integrated bases or FlexFit adjustable bases, are only available via Comfort Service Home Delivery. Comfort Service Home Delivery includes setup of your new bed and/or base and Sleep IQ® setup. Disposal of your existing mattress by our Home Delivery technicians is an option. *Fees may apply.
Bases
Sleep Number® modular bases can be shipped via ground. Sleep Number 360® integrated bases and frames, and FlexFit adjustable bases require Comfort Service Home Delivery. Shipping or delivery by either method is at your cost and does not include return shipping. (Please note that FlexFit adjustable bases are not returnable or exchangeable, and are considered final sale. Please refer to the Returns & Exchanges article for further details.) Comfort Service Home Delivery on adjustable bases includes set-up but does not include the removal of any existing mattress/base.
Bedding
Sleep Number® bedding (excluding DualTemp layer) is shipped free within the 48 contiguous states via ground shipping.
The DualTemp individual layer is available for delivery via ground shipping or Comfort Service Home Delivery; either shipping method is at your cost. This fee includes setup but does not include removal of any existing mattress/foundation.
Upholstered Collection
Sleep Number® Premium Collection upholstered purchases are required to be delivered via Comfort Service Home Delivery at your cost. This includes setup but does not include removal of any mattress/base or other furniture. (Please note that upholstered furniture orders cannot be changed, canceled, exchanged, or returned after purchase; and are considered final sale. Please refer to the Returns & Exchanges article for further details.)