BED ACCESSORIES

Sleep Number® Remote

is rated 3.388888888888889 out of 5 by 36.
Rated 5 out of 5 by from Very Satisfied We bought our first Select comfort mattress in 1993 and it is still in service today. It is now relegated to the fifth wheel trailer but surprisingly the chambers hold air all year without issue even though we only use the trailer a few times a year. We replaced the chambers in that one when it was about 12 years old due to a small leak and bought a replacement air chamber because the original one although still functioning was very loud. When we bought the new bed it came with a much quieter air pump so we decided to make the upgrade. Since then we have bought two more as well as one for each of our sons. Now based on our recommendation both my sisters in law have Select Comfort mattresses. Because of the issues people report with the remotes we buy the bed with the hard wired remote. We really love our bed. She likes her side at 85 and i like mine at 40.
Date published: 2016-01-01
Rated 5 out of 5 by from Romote replacement is expensive! Bought bed in 2009. Just had to pay over $115.00 to get a new remote control. Because it has a memory which we never used, the basic remote won't work on our bed. The basic remote costs $49.00.
Date published: 2014-02-08
Rated 5 out of 5 by from Sleep number chat line Excellent service from their chat line! I am overseas and chatted to consultant WENDI who was able to sort out my dilemma regarding my remote quickly and efficiently. Highly recommend this service if unable to get joy through other methods.
Date published: 2014-01-31
Rated 5 out of 5 by from Great Service Bought our bed in 2009. Remote just quit working. First the LED quit displaying the complete number so I replaced the battery. Then it didn't display anything. I called customer service and they are sending out a new remote. Wonderful company...wonderful bed!! Great investment for a great night's sleep!
Date published: 2013-06-03
Rated 5 out of 5 by from Mastering your resources Don't be too hasty when trying to order parts of any kind. A simple search for "Sleep number remote" took me to the parts page. A live chat pop up window appeared. I shared my problem (digital display only showing partial digits - new batteries didn't help). They asked me a few simple questions and sent me a new remote. Total time invested = less than 5 minutes. I'm very pleased.
Date published: 2012-10-05
Rated 5 out of 5 by from Great support on remotes even if quality mediocre We've had several instances of problems with remotes - LCD display fails (no they were not dropped or otherwise abused). Normally I'd be tempted to scrap the whole thing but customer support keeps replacing them (along with pumps) for no charge - at this almost 10 years after the original purchase of the bed! You don't see companies stand behind their products like that any more. Thank you SleepNumber!
Date published: 2012-09-11
Rated 5 out of 5 by from Sleep Number Customer Service I have read these reviews, and am sure they are valid concerns. However, I have had nothing but a pleasant experience with Sleep Number Customer Service. We have had our bed for over 15 years, and had to replace the pump a few years ago - but promptly and at NO CHARGE, and no red tape! Just a few days ago our remotes and pump started malfunctioning. And, as before, a Sleep Number representative promptly responded and offered a replacement at no cost.. This type of customer service, albeit expected, is extremely rare these days. Given the opportunity, they will work with you to resolve any issue. When the sad day comes that we must replace our bed, rest assured, I will look no further than Sleep Number!
Date published: 2012-06-22
Rated 5 out of 5 by from 13 years of ownership I purchased by king size sleep by number bed in 1999. It has worked flawlessly the whole time. The most comfortable bed I have ever slept in. I enjoy not having to flip the mattress or worry about body impressions. I am placing my order today (June of 2012) for the new wireless pump and remote because our old wired remote is starting to give us trouble (pump still works perfectly). Being a previous customer, we were given a wonderful discount pricing on the new unit. I can't remember when I have had a product that was so reliable, and then such great customer service. (13 years after the purchase). Great company, product, and customer service!
Date published: 2012-06-05
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Reviews

Price:$49.99 - $199.99

SALE  $49.99 - $199.99

Reg. $49.99 - $199.99

This product is not purchasable at this time.

    Product Features

    Our exclusive Sleep Number® technology allows for quick and easy adjustments of your Sleep Number® setting on each side of the bed. At the simple touch of a button you can choose from extra firm to featherbed soft. With ongoing adjustability, the Sleep Number® bed can meet your changing needs over time.

    Note: Wireless remotes will not work with a wired Firmness Control™ system. To ensure that the remote you order is compatible with your Sleep Number® bed, please contact Customer Service at 1-888-484-9263.

    Sleep Number® technology is constantly evolving. To ensure that the remote you order is compatible with your Sleep Number® bed, please contact Customer Service at 1-888-484-9263. Regular Hours (central): Mon. - Fri. 8:00 am - 6:00 pm Sat. 8.30 am - 5:00 pm

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